HSBC Group

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist.

• Recognising the importance of cross-asset programmes to the MSS business, Stephanie Cocagne was appointed Head of Regulatory & Strategic Programmes and heads a unit which is responsible for the delivery of significant and strategically important cross-asset initiatives as well as responsible for the portfolio management function of MSS Technology. This unit is key to enabling us to more effectively respond to new regulatory and strategic demands and align to our business stakeholders.  
• The team operate a federated model; delivery, development and associated budget continues to sit within the respective asset classes and Regulatory & Strategic Programmes will be accountable for managing the delivery of the overall business outcomes. As such, the team is intentionally small with a cadre of experienced programme managers and programme office staff.
• The role of “Business Outcome PMO” is a specific requirement within the FRTB programme, supporting delivery of key Business Outcomes which are critical enablers for FRTB and/or dependencies for other reg initiatives. Over time the assignment of this individual to any given change programme will flex, as will the nature of their specific role within that change programme.
• The PMO role is accountable for quality assuring adherence to the HSBC change framework and other reporting standards for the Business Outcome. As part of this, the role will work with the E2E delivery manager to ensure timely and accurate reporting [status, milestones, RAIDS] to the central programme and any external reporting.
• In essence, the role encapsulates both core central programme responsibilities [such as QA assurance] as well as being an embedded resource within the Business Outcome. The job supports the outcome through the whole lifecycle - initiation, design and delivery – and works in collaboration with the E2E delivery manager to support successful delivery of the outcomes business value benefits. The remit area may be global and may cross multiple HSBC business areas.

In this role, you will:

• From a central programme perspective:
  • Face-Off to each E2E PM/PMO as a dedicated service point for the Central Team
  • Quality Assurance oversight of Business Outcome to ensure conformance to programme standards [timely, accurate, relevant]:
  • Ensure Change Control governance is followed, review impact assessments of CRs
  • Ensure L1-3 Risks, Issues and [agreed] Dependencies are tracked in Clarity, updated and reported in stream/feature governance forums
  • Ensure L1-3 Milestones are tracked in Clarity, updated and reported in stream/feature governance forums 
  • Ensure evidence of workstream / feature level change framework compliance is available
  • Ensure workstream / feature level forums meet audit requirements 
  • Ensure Underlying workstream / verticals feature plans reconcile with L1-3 Clarity data held at Reg Outcome level
  • Produce Data Quality Score Card at Business Outcome level
  • Work with E2E PMO’s to remediate highlighted issues
  • Own & maintain a synthetic view of the business outcome resource MPP 
  • Work with suppliers to ensure plans are accurate and up to date
  • Reporting of Business Outcome:
  • Collate L1-L3 Change Requests and associated POAP and RAIDs for Reg Outcome Lead PMO
• As an embedded PMO within a Business Outcome:
  • Act as deputy to the E2E PM, within each Business Outcome / Feature where required
  • Maintain a “business outcome” level delivery roadmap [POAP] that comprises L1-3 milestones
  • Maintain a “feature” level project increment plan that comprises milestones down to L4-5 
  • Maintain L1-5 Risks & Issues conforming to programme standards [1-3 only in Clarity]
  • Update and maintain external agreed dependencies in Clarity. Ensure draft dependencies are captured in the programme tracking tool [maintained by the programme delivery manager]
  • Update and maintain business outcome level Status Reporting 
  • Update and maintain business outcome artefacts such as TOR’s for forums, business outcome org structure
  • Update and maintain business outcome Assumptions
  • Own Remediation of Data Quality/ Scorecard issue reported by the Programme
  • Ensure any delta to baselined plans are effectively reported, tracked [Raise change requests in the programme tracking tool for L1-3 and follow internal change control governance for L4-5]. This must include traceability from original baseline, and number of re-plans]
  • Agree and track mitigation plans of any areas of non compliance to the change framework
  • Support the E2E DM with production of relevant meeting input materials and associated minutes, ensuring these conform to group, audit and programme standards
  • Support the E2E DM by following up for updates from owners on agreed actions 
  • Support the E2E DM with the scheduling and running of required business outcome governance meetings (Ensuring these governance meetings meet audit requirements)
  • Maintain clear delineation of which elements of scope are required solely for FRTB which are enablers solely for external programmes.

To be successful in this role, you should meet the following requirements:

• A hands-on approach to making things happen, identifying and addressing issues & risks in the project delivery
• Excellent Project Lifecycle Knowledge in an agile delivery framework [what good looks like]
• Excellent organisational, planning and management skills
• Exposure to global initiatives/projects/programmes
• A background that includes expertise gained in regulatory change initiatives or other large multi-disciplinary change in a capital markets environment
• A background in system development lifecycle methodology techniques and documentation
• A sound understanding of the role that support functions such as operations, risk and finance play in investment banking
• Ability to communicate, influence and negotiate effectively with peers and senior stakeholders in both business and technology / service departments
• Excellent analysis and problem solving skills
• Skilled decision-maker – considered and timely
• Impeccable written and verbal communication skills, with strong interpersonal skills
• Ability to work with minimal supervision and to contribute to a larger team
• Willingness to own work and problems and see through to completion and to use own initiative to resolve issues. Robust character able to deal with a diverse range of people.
• Self-motivation and a proven rapid learning capability in a changing environment are essential
• Committed to personal and professional development

You’ll achieve more when you join HSBC.
www.hsbc.com/careers 

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Issued by – HSBC Software Development India