HSBC Group

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The purpose of this role is to lead the People Advisory team within the US market, including responsibility for Canada ServCo as part of the People Advisory vertical within the People Solutions and Advice function

As our People Advisory Lead you will:

• Lead the People Advisory team across the U.S, shifting focus from reactive support to proactive business coaching on People issues

• Advisory: Develop and provide comprehensive advice and guidance on ER matters, including individual business change programs (including advice and guidance on employment legal matters and supporting employees and managers). 
  Documentation and Policy Implementation:  Oversee the development of processes and supporting documentation to implement policies effectively, including specifying key controls

• Training and Development:  Deliver training sessions for managers and internal teams to enhance the understanding of policies and best practices

• Support and Query Resolution:  Provide support to Line Managers and employees by addressing queries effectively, ensuring clarity and understanding in service delivery

• Reporting and Accountability:  Report on governance related controls effectiveness and operational delivery, providing insights for improvement. 
  Ensuring that potential risks are identified and mitigated and engaging with the appropriate team for support and escalation as required. Contribute to risk stewardship as required by People solution lead

• Continuous Improvement: Engage in ongoing process reviews to ensure the delivery teams are effectively managed, and that processes are efficient, standardized, and aligned with best practices.  
  
  For this role, HSBC targets a pay range between $125,000.00 and $180,000.00
  
  The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
  
  At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

You´ll likely have the following qualifications to succeed in this role:

• Experience leading teams through change

• Experience advising on a full range of employee relations issues

• Experience advising on international employee relations issues

• Experience and knowledge of service KPI’s

• Strong written and verbal communication skills

• Experience in risk management

• Delivering training to teams, and coaching teams for high performance

• Experience of reporting on control effectiveness and operational delivery

• Experience working with senior stakeholders and ability to communicate and influence at a senior level 
  
  In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
  
  As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
  
  All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.