ID del contrato
The opportunity: Project Manager, Client Implementation
Being part of HSBC in Netherlands, you’ll help evolve and grow our business.
What you will do:
In this role you will:
• Support pre-mandate and RFI/RFP (Request for Information/ Request for Proposal) consultation and project management expertise for our diverse client base, utilising your knowledge of Payments, Liquidity, Enterprise resource planning, and Regulatory Solutions.
• Employ proactive project management methodologies and utilise our scalable organisational design to manage multiple client projects effectively.
• Take ownership of client relationships post-sales, leading client communication throughout the project lifecycle and beyond.
• Drive continuous improvement initiatives to enhance our NPS (Net Promoter Score), providing valuable feedback to improve client experience.
• Collaborate with cross functional teams globally, including Legal, Operations, IT, Sales and Product, to optimise internal processes and project delivery.
• Support the strategic priorities of the GPS (Global Payment Solutions) business, promoting a positive culture by maintaining a balanced approach to work and life, even when under pressure.
You should apply if you have:
• Experience in building effective client relationships and stakeholder management.
• Proficiency in payments and liquidity product knowledge.
• Previous project management experience or relevant qualifications.
• The ability to manage competing deadlines effectively in real-time.
• Excellent communication and influencing skills.
Even if you feel you do not meet 100% of our qualifications, we encourage you to apply, if you believe this role is right for you.
What you’ll get in return:
Not only is HSBC a great place to work, but we also offer the following unique and exciting opportunities and benefits:
• We’ll help you progress your career, including access to development programmes, mentoring and coaching, as well as world-class training through HSBC University
• You can work your way and will have a say in when, where and how you and your team flexibly work together
• You’ll have opportunities to work internationally - this can be your place to start and branch out to anywhere we have offices
• You’ll be able to join our Employee Resource Groups that bring together colleagues with shared characteristics and common interests.
Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.
If you have a need that requires accommodations or changes during the recruitment process, please let us know.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
For further information on building your career at HSBC, please visit: www.hsbc.com/careers