HSBC Group

HSBC Corporate Banking in the UK provides both domestic and international commercial banking services to our existing and prospective clients. Clients will typically have turnover of £15m to £350m. 

Our Corporate & Commercial Banking business serves over a million customers across more than 50 markets, ranging from small enterprises focused primarily on their home markets, through to corporates operating across borders. Whether it is working capital, term loans, trade finance, risk management, or payments and cash management solutions, we provide the tools and expertise that businesses need to thrive. As the cornerstone of the HSBC Group, we give businesses access to a geographic network covering more than 90% of global trade and capital flows. 

This role of the Relationship Manager is to manage a portfolio of non-complex Corporate Banking clients.  The role holder will maintain and grow profitable long-term relationships and will manage all aspects of the relationship including portfolio management, identifying opportunities for growth with existing and prospective clients, operational and credit risk, stakeholder management and delivering exceptional customer service.  

To be successful in this role you will create and maintain strong and evolving partnerships internally and externally, working closely with relationship and product teams across the world. 

Your responsibilities will include:

• Identifying strategies to maintain/enhance overall relationship return and ensure early identification of financial and non financial risk issues.
• Support the achievement against targets for revenue generation, product alignment, customer satisfaction and cost containment.
• Increase HSBC's share of wallet with our clients in the UK and internationally. 
• Provide high quality industry sector, competitor and client level analysis to support portfolio management and credit risk assessment.
• Identify growth opportunities with existing clients and business development opportunities with new prospective clients, undertaking appropriate analysis and preparation of proposals, presentations and pitches for new products and services
• Act as primary point of contact on the portfolio for clients and internal colleagues.
• Work on the preparation of structured and focused application remarks for clients, covering annual reviews and new money proposals
• Complete review and submission of credit risk returns including limit excess/exception, security/documentation outstanding, monthly credit control reports etc.

The ideal candidate for this role will have:

• Experience working in a relevant client facing role within Commercial Banking (CMB) would be advantageous. 
• Proven ability in identifying and meeting customer’s needs, applying appropriate products and solutions is essential.
• Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same.
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes.
• Highly skilled at building and managing relationships.
• Self-driven with the ability to manage conflicting priorities and work collaboratively to deliver to deadlines. 
• Excellent communication skills – both written and verbal – and an ability to influence and negotiate effectively.
• Comprehensive credit skills and knowledge is preferred.
• CMB product knowledge would be advantageous.

This is a hybrid position with the base location being Reading. Clients are based across the South  and there is an expectation of the working week consisting of home and the office base working, along with visiting clients on a regular basis. 

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500.