Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst.
Business: Wholesale Technology
Principal responsibilities
Accountabilities for Business, Customers and Stakeholders
- Work with Wholesale Client Services and Client Lifecycle Management to analyze, evaluate and document business processes and CDD requirements using agile tools like Confluence and Jira
- Design, maintain and validate CDD questionnaires to ensure up to day compliance and alignment with latest Global Line of Business policies and Compliance requirements
- Work with the POD and partner teams to assure delivery with quality through the project cycle in agile approach
- Engage with stakeholders and able to advise and support them on onboarding and KYC solution/product related queries or issues
- Support and influence Wholesale business product owners \ stakeholders to prioritize work; provide solutions, consultancy and support to satisfy global business needs
- Risk identification, risk reporting and devising interventions to mitigating risks
Leadership & Teamwork
- Contribute to WCS BA team to create a high-performing, high-energy working environment and help develop junior BA or engineering members
- Drive and encourage constructive cross-region teamwork through collaboration and co-operation
- Demonstrate speak up and collaborative behaviours to encourage a stronger engineering culture across global teams.
- Set and maintain the highest possible conduct standards across all aspects
- Work closely with architecture to ensure underlying implications of decisions are understood and to maintain strong collaborative relationships with the engineering and architecture teams.
Requisitos
- Extensive expertise and knowledge in customer onboarding and KYC processes and CDD requirements
- Good understanding of end to end customer life cycle in Commercial and Global banking
- Extensive analysis and problem-solving skills, and experience in documenting user stories, functional/nonfunctional requirements
- Work experience in global projects and with global teams and stakeholders
- Experience in customer data related schema and API servcie development
- Good banking domain knowledge in core banking and products
- Professional English communication and presentation skills
- Good understanding and experience on SDLC, Agile and DevOps projects
What additional skills will be good to have?
Prior HSBC working experience are preferred, expecialy knowledge in customer onboarding sytems like SmartServe, CME, CRT, HUB, CUS/OBS etc
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***