Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.
Business: Enterprise Technology L3
Principal responsibilities
The job holder is accountable as the Senior Business Analyst within the team to enable the team to support products and provide expert knowledge for all stakeholders.
This role will carry out some or all of the following activities:
Working globally on supporting requirements from the business as it relates to the HSBC Internal systems.
Collaborating with Product Owner, Solution Architect, engineering team to identify changes required, create and agree necessary stories.
Providing support to the countries/regions for research, training, and guidance on the HSBC Internal systems.
Coordinate with delivery team and testing team to ensure that solutions meet business requirements.
Responsible for ensuring products and services maintain compliance with mandatory and regulatory requirements and control objectives within the risk and controls framework.
Responsible for ensuring group controls are maintained within the team activities and remediation activities are resolved swiftly.
Requisitos
Fluent verbal and written English communication.
Highly effective and tactful in communication with stakeholders at all levels in the organization.
Internal HSBC knowledge and experience in a Technology area.
Understanding of project management.
Experience in an object-oriented programming language (e.g., Java, JavaScript, C, C++) with strong analytical and problem-solving skills.
A strong understanding of operational service management principles (e.g., ITIL).
Experience on the ServiceNow platform and SQL.
Competency in Collaboration tools, e.g., Confluence, Jira applications.
What additional skills will be good to have?
A track record of successful stakeholder management, with the ability to translate business needs into technical requirements and act as a trusted advisor.
Able to work under pressure and demonstrate initiative, enthusiasm and a rapid learning capability.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***