Job description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. 

We are currently seeking a high calibre professional to join our team as a Senior Manager, Head of ASPAC Technology Control, CTO SME.

Principal Responsibilities

The Chief Control Office (CCO) plays an important role in enabling the bank to operate within its risk appetite, by ensuring efficient and effective risk and control management. CCO achieves this by providing operational risk and control expertise, conducting high quality reviews of the bank's control environment, conducting end to end control assurance reviews on key controls, maintaining robust risk governance focused on material risk and issues, and evolving a culture of continuous and consistent risk management.

  • The Senior Manager, Infrastructure, Technology CCO is part of the CCO Technology, Infrastructure, Shared Services and Cloud team within the DBS CCO Technology Office and will report into the Global Head of Controls Chief Technology Office
  • Role responsibilities are to support the Global Head of Controls Technology, CTO across all aspects of CCO Infrastructure, Shared Services and Cloud team.  This includes (but is not limited to):
    • Line Manager of a small team
    • Act as trusted advisor for the senior management of the supported remit area on how to manage their operational risk 
    • Manage the promotion of accountable risk and control decision-making based on quality data and commercial analysis
    • Manage the provision of specialist risk and control knowledge and insights
    • Managing efforts to continuously improve the control environment and monitoring of risk 
    • Identify trends to anticipate future developments in the risk and control environment 
    • Actively challenge poor, inefficient, or excessive controls, related tasks and behaviours  
    • Manage the development and implementation of future-fit risk management frameworks
    • Influence and shape the development of regulatory frameworks in collaboration with internal parties
    • Provide senior management with updates on any relevant changes to policy or projects related to operational risk that have an impact on their area of responsibility
    • Identify trends to anticipate future developments in the risk and control environment 
    • Promote desired behaviours and a positive risk culture
Requisitos
  • Flexible and adaptable being able to handle and prioritise competing demands in a fast-paced environment
  • Strong communication skills to be able influence and challenge stakeholders
  • Strong written, verbal and presentation skills
  • High level of attention to detail, and ability to lead people focused activities
  • Ability to maximise business performance i.e. developing, aligning and translating strategies & plans to achieve business and functional goals 
  • A desire to find ways to continually improve the service delivered
  • Identifying, defining and solving problems that impact on your work or the wider business
  • Ability to deliver insightful risk and control information
  • Ability to provide control expertise
  • Knowledge and understanding of the HSBC Group organisation is desirable

You’ll achieve more when you join HSBC.
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

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