Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Project Manager.
Principal responsibilities
- Drive the successful delivery, providing end-end project leadership, planning and collaboration with internal and external stakeholders, and post implementation support for client onboarding activities.
- Face off to clients ensuring a consistent client experience for all locations.
- Create and maintain detailed and pragmatic project plans including identification of the critical path for complex changes.
- Proactively challenge the status of risks / issues to ensure the appropriate mitigation / remedial plans are in place.
- Identify, capture, understand, communicate and regularly assess the major risk and issues associated with key deliverables in line with the governance structure.
- Identify, understand and manage the inter-dependencies of changes both internally and externally
- Proactively manage changes to scope of deliveries, identify potential crisis, and devise contingency plans.
- Manage client relationships and expectations by developing and executing a communication process to keep others up-to-date on project or change status.
- Liaise with staff in other locations to ensure that Product Delivery standards are implemented across the Location. Liaise with Product, Operations and IT teams as appropriate to ensure any deliverables dependent on these functions are on track to complete in line with agreed timeframes.
- Support, lead, coordinate to ensure change requirements are appropriately gathered, documented and signed off
- Is aware of the Operational Risk scenario associated with the role and acts in a manner that takes account of operational risk considerations for clients globally.
- Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators.
Requisitos
- Extensive experience in the Finance and Banking industry environment (e.g., Asset Mgmt., Hedge Fund, Fund administrator, brokerage house, custodian, investment bank, Insurance sector etc.) together with business project management experience
- Knowledge of Custody or Funds business or Broker Dealer or Asset Owner & Managers (AOM) for Settlements, or Asset Services is highly desirable but not essential for this role
- Experience in client facing communication
- Strong written and verbal communication skills in English
- Excellent project management, organizational and time management skills. Ability to focus, mobilize a team to help attain an end goal
- Strong experience and proven track record that can be demonstrated in delivering complex business and IT system related changes
- Ability to work in a high-pressure environment, working in a matrix environment and delivering results
- Flexibility in approach, and the ability to show initiative and respond quickly to changing situations
- Ability to manage ambiguity and work to bring clarity by effectively engaging clients or partners
- Excellent 360-degree communication skills and interpersonal skills
- Positive ‘can do’ attitude
- Results-focused, and driven with an inquisitive mind-set that follows through on all aspects of complicated workflow
- Structured approach to programme and project management including promoting and ensuring adherence to the project management framework defined by MSS
- Excellent attention to detail, with ability to communicate to different levels of audience
- Ability to execute role with a high level of autonomy while being mindful of when to seek guidance and approval
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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