Job description

A Career with Hang Seng Bank 

 

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.  

Investments and Wealth Solutions

Hang Seng's Investments and Wealth Solutions offers a full spectrum of investment products and services to our Wealth and Personal Banking customers, from high-net-worth to mass segments across channels. We distribute investment funds managed by top tier fund managers covering different types of funds, across regions and asset classes. A wide range of structured products with underlying linked to equities, FX rates, interest rates, investment funds, etc. are offered for investors to pursue different investment objectives. We also offer fixed income instruments and certificates of deposit to customers who look for regular coupon payment.  Besides, we have securities services covering exchange traded equities in local and overseas markets offered through a wide variety of trading channels. Margin trading services covering FX and securities, and investment financing service provides extra liquidity and purchasing power to cater for investment needs from sophisticated investors.

 

We are seeking high calibers to join us as Senior Sales Development Manager.

 

Principal Responsibilities

  • Lead a team to constantly review and revamp the end-to-end investment sales process so as to improve sales service quality and operational efficiency through effective planning, active progress monitoring and post-implementation review
  • Achieve the KPIs and OKRs laid on wealth products including revenue, transaction volume, penetration rate, etc. via close collaboration with internal stakeholders and all wealth distribution channels
  • Work closely with product teams to formulate sales strategies to drive the wealth product sales
  • Drive initiatives to deepen engagement with frontline staff for higher work efficiency
  •  Adhere to all relevant processes and procedures of the Group compliance policy and internal controls 
Requisitos
  • University degree in Business, Marketing, Economics, Finance or related discipline
  • Minimum of 10 years' relevant experience in the sales process and planning, preferably with exposure to the banking and investment industry
  • Detail oriented with creative mindset, self-motivated with positive attitude to work independently
  • Strong business acumen and marketing sense, with good communication, analytical and project management skills as well as sound knowledge of application software
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

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