Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Senior Software Engineer.
Business: Enterprise Technology L3
Principal responsibilities
- Providing full scope of the day-to-day Production Support service including resolution of the live incidents as well as post-resolution problem management activities.
- Become SME for the GCP and coordinate with business and operations to understand and resolve the issue.
- Independently able to coordinate with VS and Business and provide remediation actions.
- To provide workarounds/resolutions with Active participation in crisis calls.
- Prepare and maintain operational document with latest production version.
- Working in a 24x7 global operation team during China shift.
- This role will provide to the candidate global experience/exposure. Having the opportunity to collaborate on an environment where changed and innovation is both common and encouraged.
- Being part of a world class team with Site Reliability Engineering (SRE) principles.
Requisitos
- Working knowledge of Finance IT area is preferred.
- Knowledge of GCP Cloud technology & Big Data technology.
- Experience on Google Cloud Development on GKE - Cloud Pub/Sub, Dataflow on GCP using EMF, GCS Buckets.
- Experience of working on Google Cloud Platform monitoring and alerting.
- Experience of working with Secrets Manager on GCP.
- Experience of working with Big Query, Cloud SQL on GCP.
- Experience of working with Deployment files on GKE.
- Experience of working with Argo Workflow on GKE.
- Experience of working with Docker.
- Good understanding of Unix command line and Shell scripting (ksh, sh, awk etc).
- Systematic problem-solving approach.
- L0/L1 production support experience
- Good verbal English communication skills, both written and verbal.
- Knowledge on Service Now (Incidents, Problems &Change Orders)
- GCP Engineering or Architecture Certification preferred is desirable but not essential.
- Experience in an Object-Oriented development language is desirable but not essential.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***