HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist.

In this role, you will:

Deliveries

• Drive delivery and support the PO/ change strategy, business in day-to-day planning and assuring timely and planned delivery of product. Also, own the product roadmap alongside PO.
• Ensures Business value is delivered across technical deliveries which are prioritized as per roadmap. In addition, ensure technical debt is not accumulated when delivering new business capabilities.
• Responsible for facilitating planning sessions and complies with the HSBC Agile framework e.g. Scrum, Kanban, LEAN, SAFe.
• Owns timely and accurate project updates as per agreed Governance. 
• Owns, maintains, and updates Finances, RAID log and required reporting. 
• Responsible for managing risks and issues with PO/DL to unblock and mitigate risks.
• Should be able to answer project related questions at a reasonable level of technical and functional depth.

People 

• Two or more pods as PM/Delivery Lead with greater depth of content per Pod/team.
• Collaborates and Promotes team culture within pod and across different PODs, wider team in and out of Recs
  
  • Inclusive of others.
  • Shares and listens as well as support efforts of others.
  • Ability to motivate others to adopt change and do the right thing.
• Represents team interest by providing accurate project updates in all relevant forums.
• Cross POD / Cross team / departmental collaborations.

Contribute to Efficiency Gains / Service Reliability 

• Continually improving the operating environment for production, focusing on reducing toil, improving automation across MSSOT, using data.
• Understand all changes in the wider context of the business lines/ areas we support and those on which the portfolio has an impact, including Regulatory, Transformation and Data Management projects
• Drive consistent monitoring and alerting through all Recs applications
• Drive / Provide support in identification and resolution of all incidents associated with the IT service, partnering with the Engineering Centre Heads and Service Management Leads
• Drive / Develop and/or improve monitoring tools and lead automation initiatives across the department as per the Site Reliability Engineering (SRE) principles. 
• Ensure service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.

Leadership

• Regularly participates and drives innovation at asset class level and at organizational initiatives. 
• Build relationships and liaise with key stakeholders across the function.
• Drives delivery and supports the PO in day-to-day planning and assuring timely and planned delivery of product. Also, own the product roadmap alongside PO.
• Ensures Business value is delivered across technical deliveries which are prioritized as per roadmap. In addition, ensure technical debt is not accumulated when delivering new business capabilities.
• Participate in cross Global Business / Global Function (GB/GF) Communities of Practice (CoP) meetings to help influence key decisions made at a group level.
• Represent Recs, Fees and Billing in multiple MSS and regional Meetings, Service Resilience working groups and Service Management forums.

To be successful in this role, you should meet the following requirements:

Technical - Job Role related skills:

• Experience in agile delivery mechanism – having a good balance of business deliveries and engineering
• Business user engagement, timeline forecast and implementation for project(s).
• Prior proven experience on Reconciliation Platforms TLM, DUCO and reconciliation as a domain
• Good to have - Hands on experience on reconciliation platforms like – TLM, DUCO - TLM Premium, TLM control, TLM Recon Admin, TLM Design Studio, TLM smart Studio, TLM Web Connect, TLM CT Tool & TLM Smart Schema 7
• Good to have - Exposure to Oracle PL/SQL and an understanding of relational databases; strong experience in SQL query writing, including ANSI SQL
• Highly proficient in working in an agile way with a high empathy for continuous delivery and incremental business outcome driven – must be able to orchestrate smaller business driven outcomes for improving cadence.
• Proactively being involved into the initiatives to run, manage and implement solutions driven towards OKRs.
• Managing multiple project deliveries in parallel.
• Engaging with global businesses and stakeholders by scheduling and running daily scrums and weekly Scrum-of-Scrums (SoS).
• Any DevOps tooling experience, CI/CD pipeline, automation would be an added advantage.

Non-technical / General:

• Previous experience in Banking and Finance domain and reconciliations 
• Experience in agile delivery mechanism – Project / Programme management, financials, reporting, RAID mgmt., etc
• Any DevOps tooling experience, CI/CD pipeline, automation would be an added advantage
• Strong communication skills - experience of interfacing with IT Lead/Delivery Manager, Architect, business Product Owners and IT offshore teams

Interpersonal Skills

• Ability to deal with frequent changes, decision making and critical thinking
• Ability to work with Global stakeholders, vendors
• Must be able to work independently with minimum guidance
• Model - Strive to be Role Model for the peers

Soft Skills :

• Communication Skills - A good listener, very effective communicator
• Always strives to continue to learn and persuade others to continue to learn as well
• Documentation: Shall be able to articulate subject in a crisp and effective documentation
• Collaboration: Shall be well equipped with collaboration tools
• Problem solver
• Values Driven 

You’ll achieve more when you join HSBC.
www.hsbc.com/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India