Job description
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
The Floor Controller role is responsible for assisting with the governance and policing of Data Centre floors. The job holder will assist with the management of delivering power, cooling, space associated with the installation of hardware as per the agreed location, they will facilitate the installation and decommissioning of all hardware within the Data Center floors. Liaise with internal stakeholders to ensure customer expectations are met. Floor Controller role will be responsible for inward/outward of materials, manage stock control, performing floor audits and provide management with effective MI. The job holder will be part of the wider team out of hour’s call-out rotor in order to provide vendor escorts into the Data Center space.
As our Technology Infrastructure Datacenter Specialists you will:
Ensure correct installation, change, move or demise process and procedure is followed always, and quality maintained to provide the best service possible to both internal and external customers
Identify solutions to problems and mitigates risk based on sound judgment
Assist in the evaluation of technical products and solutions in support of the technical strategy. This incorporates hardware, software and infrastructure products used in both a mainframe and office environment
Undertake the build and testing of hardware and software components. This incorporates all system components and inter-connectivity both internally and to other platforms
Undertake problem investigation and recovery
Point of contact for all installations, moves, changes and demises within data centre(s)
Audit, Disposals of hardware, environment of computer room and Data centre’s, occasional stakeholder and relationship management, utility (space, power, cooling etc) sustainability
Aperture data integrity
Stock Management, inward/outward management of equipment and materials
For this role, HSBC targets a pay range between $103,300.00 and $155,000.00
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
Requisitos
You´ll likely have the following qualifications to succeed in this role:
Installation, migration and demise of IT equipment within Data Centres
Awareness of service management techniques including Problem, Change and Incident management
Understanding of data network and cabling technologies, principles and products
General overview as to how a computer room floor is laid out and how modern server, storage and network infrastructure is integrated
Demonstrated ability to rapidly build relationships with key stakeholders
An awareness of IT(Information Technology) hardware, software, operations and networks
A track record of overseeing delivery of complex programmes and projects
Proven technical awareness in an IT role
Awareness of risk management
Personal Computer / Office skills (Word, Excel, Outlook, Teams etc)
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.