Descripción
If you’re looking for a career where you can make a real impression, join Global Service Center (GSC) HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role Transformation Project Manager
Role Purpose:
Transformation Project Manager plan, mobilise and direct projects of medium to high complexity and scale from definition to closure. They are typically responsible for the end-to-end delivery of a single project or workstream of a larger project or programme, proactively balancing scope, schedule, budget, risks, outcomes, and benefits. Projects are part of a BWOT programme (Banking Wide Operations Transformation). They are responsible for helping the operations business to research, analyze & implement projects which will deliver benefits such as cost reduction and saves, being aligned and considering the strategy of the bank, Applying Agile and SaFE methodologies within their projects. They work closely with Programme Managers, Senior Project Managers and Global heads to ensure alignment of their project with the wider change portfolio and the Group Strategy, Values and Behaviours.
Project Managers may support small changes by providing oversight and guidance to multiple smaller initiatives within a priority market.
Main Activities
Proactively monitors project execution to effectively identify risks/issues/dependencies as they arise throughout the project lifecycle. Takes ownership of critical issues and ensures resolution within agreed timescales and implements mitigating plans against identified risks and issues. Escalates when needed to the Programme Manager (remaining calm, knowing when to escalate, and escalates with possible solutions).
Collaborates and builds positive stakeholder relationships providing regular updates to resolve high priority issues affecting the project.
Act as trusted advisor to business partners and ensure commercially based decisions are taken on prioritizing and optimizing the change portfolio.
Obtains buy-in from the project sponsor, Steering Committee and other stakeholders for all key project plans, commitments, and changes including requirements, quality assurance plans, budget, schedule, and scope changes.
Analyses management reports and derives insights from it to drive the right business decisions.
Sets the pace and operating rhythm, driving a culture of achievement and ensures pace by identifying and removing barriers to project success.
Promotes pace and energy within the team and leads by example.
Keeps focus on the medium- and long-term goals and the Group’s values particularly when under short term pressure.
Manages change and implementation to ensure the change lands well and sticks, contributing to benefits realization.
Manages project closure and handover to the business and/or function.
Identify and recommend innovative solutions that are infused with emerging technologies and solutions while tempered with common sense.
Requisitos
Excellent understanding of the project lifecycle
Excellent understanding of Business Transformation Frameworks, Agile, SaFE methodologies, and best practice techniques
Understanding of the purpose, value, culture, and fundamentals of Global Transformation
Understanding of banking / HSBC and understanding of how change drives benefits for HSBC, its customers, and other stakeholders
Excellent understanding of change request management
Able to produce, interpret and challenge performance reporting.
Experience
Use of English at business level - mandatory (at least 3 years)
Project management skills and experience
People manager and broad experience in managing teams of different work streams.
Examples of the delivery of on time and on budget projects that achieve business case stated outcomes – a driver with bias towards delivery at pace and controlling project outcomes.
In depth experience of working in a banking environment and change projects
Stakeholder management experience, especially impactful communication, influencing and running project governance implementation, change management and benefits realisation.
Implementation, change management and benefits realisation.
Working across cultures and in matrixed organisational structures.
Capabilities
Planning and plan management
Risk and issues management
Global mind-set
Decision making
Lead self and others
Business case and benefits realisation
Change and implementation management.
Financial and budget management
Tracking, reporting and governance.
Stakeholder management
Resource and team management
Qualifications and Accreditations
PMP certification or training.
Undergraduate or postgraduate degree in Science, Business Administration, or a related field. MBA would be a plus.
Agile and SaFe methodology knowledge.
Competencies:
Delivery at pace
Achieving excellence
Collaboration
Communication and interpersonal skills
Negotiation, influence, mediation and conflict management skills
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
At HSBC we offer our colleagues a greater number of leave days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance, and care.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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