HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of  Scrum Master 

• In this role, you will:
• The Scrum Master guides the Agile Team in understanding agile principles, mind sets and adopting agile ways of working, helping resolve complex issues or blockers.
• This role will coach the Agile Team as well as other Scrum Masters and will work closely with the product owner to support prioritisation of the team’s backlog and remove blockers.

To be successful in this role, you should meet the following requirements:

 Team coaching:

• Helps embed Agile practices in the Agile Team and ensures that they are followed.
• Drives the team towards Agile maturity and ensures that Agile practices evolve to meet the team’s level of maturity.
• Helps the team continuously improve on the ways of working.
• Supports, mentors and coaches other Scrum Masters in other agile teams to drive towards increased agile maturity at HSBC.
• Forums & Ceremonies:
• Facilitates the Agile ceremonies for a team, and attendance and facilitation of PI events, ensuring they follow an effective process.
• Facilitates ad-hoc meetings with stakeholders.

Agile Team Ways of Working:

• Creates a working environment where team members feel safe to raise any form of impediments to the team.
• Drives Agile team members to become high performing and form long-lasting relationships within the team.
• Identifies and seeks to minimise waste within the team's processes.
• Risk & Issue Management:
• Facilitates raising of risks, blockers and dependencies and escalating relevant ones to the right forum and stakeholders.
• Removes impediments to optimise work throughput of the team and removes blockers towards the progress of Sprint goal.
• Drives the adoption of HSBC technology standards & ensures adherence to delivery frameworks and relevant controls.
• Delivery planning:
• Constantly works with the Product Owner (and Business Analyst when applicable) to re-prioritise the backlog as and when there are changes in scope, bugs arise or any blockers surface.
• Generates and tracks team level metrics (e.g. capacity plan, burn down chart, velocity chart and Kanban board) and communicates these metrics to stakeholders.

Leadership & Teamwork 

• Mentors team members and other Scrum Masters on the Agile Ways of Working and to become problem solvers.
• Works with complex issues or large teams providing clear directions about business priorities and performance expectations.
• Encourages collaboration, teamwork and open communication across the SVS.
• Gains buy-in and commitment from Senior stakeholders through effective involvement and communication. 

Functional Knowledge

• Is qualified to work in a wide variety of situations involving dealing with complex issues.
• Comprehensive knowledge of products, services and underlying processes for their Value Stream and wider HSBC.
• Comprehensive knowledge in providing decisions, technical expertise and innovation, and in unlocking business agility.
• Extended experience coaching team members to take responsibility for their actions and work autonomously.

You’ll achieve more when you join HSBC.

www.hsbc.com/careers