ID del contrato
At HSBC Bermuda, we’re a trusted international organisation, offering a full range of banking services to personal and commercial customers. Our purpose is opening up a world of opportunity for our customers and employees. By joining our International Wealth & Premier Banking team (IWPB), you can be part of something bigger.
We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible. We need talent like you to help evolve and grow our business.
In this role you will:
- Contribute to key performance indicator values of savings, acquisition of new to bank customers, and conduct meaningful client meetings that cover any stage of the sales process
- Take ownership of delivering a great customer experience, championing our customer’s cause, and working quickly to resolve complaints at the first point of contact
- Engage with customers to effectively recommend and refer a range of quality, needs based solutions, products, and services available across HSBC
- Take ownership of preventing errors and operational losses by providing customers with the correct information about our products to enable them to make an informed decision
- Ensure the IWPB Accreditation Framework is met, and perform as a part of well-functioning team
To be successful in this role, you should meet the following criteria:
- Passionate about customer service, with a proven team player mentality
- Solid knowledge of credit / debit cards and Core Banking systems
- Proficiency in Microsoft Office suite of products
- Excellent interpersonal skills, and the ability to communicate with customers and external parties
- Demonstrated critical thinking, organisational and time management skills
When you join HSBC, you’ll enjoy a supportive culture, a highly energised team, and have access to exciting opportunities and benefits, such as:
- Salary and benefits designed to give you a solid foundation for the present and future
- Mentoring, coaching, and training to upskill yourself, including word-class learning opportunities
- Flexible working environment
- Range of resources to support your mental, physical, and social well-being
- Opportunities to work internationally, and join a range of Employee Resource Groups
Personal data held by HSBC relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.