Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organizations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realize their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering Specialist

Key Responsibilities:

  • Design and Implementation:  Architect and deploy VMware Aria Operations solutions to monitor and manage virtualized environments.
  • Configure integrations with vSphere, VMware Aria products, NSX, vSAN, and third party platforms.
  • Develop and customize dashboards, super metrics, reports, policies, and alerts tailored to business and operational needs.
  • Optimization and Performance Management: Analyze infrastructure performance using VMware Aria Operations metrics and insights.
  • Identify bottlenecks and recommend optimizations for compute, storage, and network resources.
  • Implement capacity planning, workload placement, predictive analytics and forecasting strategies.
  • Integrate Aria operations with tools such as ServiceNow, REST APIs, Aria Suite Life Cycle, and public cloud platforms.
  • Monitoring and Troubleshooting: Configure and maintain monitoring policies for virtual machines, hosts, clusters, and datastores.
  • Investigate and resolve issues related to resource utilization, health, and availability.
  • Set up proactive alerts to detect anomalies and prevent downtime.
  • Automation and Customization: Develop workflows and automation scripts to streamline operations using VMware Aria Operations APIs.
  • Create custom views, widgets, and dashboards for specific use cases.
  • Automate reporting and compliance checks.
  • Collaboration and Stakeholder Engagement:
  • Work closely with infrastructure, application, and security teams to ensure alignment with organizational goals.
  • Provide training and knowledge transfer sessions to team members and stakeholders.
  • Act as the primary point of contact for VMware Aria Operations-related inquiries.
  • Documentation and Reporting: Maintain detailed documentation of configurations, workflows, and processes. 
  • Generate regular reports on infrastructure health, capacity, and performance.
  • Ensure compliance with organizational policies and industry standards. 
Requisitos

Qualifications – External

To be successful in this role you should meet the following requirements: 

  • Bachelor’s degree in computer science engineering or related field.
  • 12+ years of experience in IT.
  • Extensive experience with VMware Aria Operations (formerly vRealize Operations Manager).
  • Strong knowledge of VMware, VMware Aria products, NSX, vSAN, and third-party platforms.
  • Familiarity with VMware Aria Suite components (e.g., Aria Automation, Aria Network and log Insight).
  • Monitoring and Analytics:
  • Proficiency in creating dashboards, alerts, and reports in VMware Aria Operations.
  • Ability to analyze metrics and logs to identify trends and resolve issues.
  • Automation and Scripting:
  • Experience with VMware APIs, PowerCLI, Python, or other scripting languages.
  • Knowledge of integrating VMware Aria Operations with third-party tools
  • Strong troubleshooting skills for virtualized environments.
  • Ability to resolve complex issues related to resource contention, performance degradation, and configuration drift
  • Excellent communication and collaboration skills.
  • Ability to work independently and as part of a team.
  • Strong documentation and reporting abilities.

 You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working, and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India.

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