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GCOO Operations is a leader in the development of services and processes that are designed around the customer and enable the firm to demonstrate to regulators that its processes and ways of working will deliver consistently high standards of compliance. Every day, customers all over the world are paying bills, buying homes and setting up companies and every day, Global Operations teams are making sure all this happens smoothly.

INM Credit Services

Spread across 8 locations Pan India, INM Credit Services provides transaction processing support to Business Groups i.e. Corporate and Institutional Banking (CIB) customer group, for effective delivery of credit services and products to their customers. Credit Services is primarily responsible for processing of Facility Advice Letter, Security Documentation, Security Validation, ROC search, Loan Processing, Drawdown and Maintenances, Loading of Limits on HUB, preparation of Group and regulatory returns, generation of MI and SCU related transactional support.

We are currently seeking an experienced professional to join the INM Credit Services team.

 Principal Responsibilities

Responsibilities include:

• Ensure the highest levels of service to both internal and external customers, and with an objective of protecting the interests of the bank at all times
• Checking Drawdown and Loan disbursement requests
• Manage team to effectively deliver transactional support to the businesses.
• Ensure adequate controls in the entire transaction processing processes.
• Approve transactions within the limits of authority.
• Ensure various checks and controls are applied across all in the team in processing drawdown requests, post compliance to requirements like receipt of drawdown request letters, approvals, limits, etc.
• Ensure that all drawdown requests received within the SLA are completed without delay to avoid any instance of loss of interest / charges to the bank or customer.
• Agreed upon SLAs to be met and monitored at regular intervals.
• Improve turnaround times and reduce costs and error rates and quality and well as efficiency
• Work on various automation opportunities to improve the processes and delivery capabilities.
• Ensure compliance with regulatory and internal guidelines.
• Provide need based and time sensitive MIS.
• To ensure proper Housekeeping.

• The job holder must have related knowledge of and experience in dealing in a complex legal environment and RBI regulations.
• Knowledge of all aspects of Commercial Banking with a background in Corporate Banking / Trade Finance / Credit Operations.
• Knowledge of local laws and regulations.
• Good Analytical skills to analyze information received.
• Good verbal and written communication skills.
• Good interpersonal skills.
• Strong knowledge of Credit and Lending related processes

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

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