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HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of VP Product Governance, Business Risk CoE
Principal responsibilities
Interpret and apply the Product Governance Framework in association with the Global Head of CIB Product Governance and Senior Product Risk Managers in delivering the CIB Global Product Governance framework for all applicable Regions and HSBC Pillars across all CIB Product Teams. Ensure support and alignment with CIB Conduct outcomes.
- Contribute to continuous improvement of the Ownership for initiatives related to the continued evolution of the Product Governance Framework and its principal elements.
- In conjunction with Global CIB Business Lines (Product Manufacturers), seek opportunities to rationalise and simplify the product portfolio for our customers and front-line colleagues, and monitor the review of the extant product portfolio. Facilitate the tracking and monitoring of legacy products through Back-book Reviews and tracking of strategic product withdrawal plans. Identify opportunities to improve, strengthen and streamline these processes.
Support the preparation of business papers and training materials to support the execution and embedding of Product Governance initiatives within CIB – including collaboration with other HSBC Pillars (Hong Kong, UK, and IWPB).
Act as an SME for all activities encompassed under the CIB Product Governance Framework and provide guidance/input into related activities (e.g. Global Business Line Governance Forums and workflow launch meetings).
Support ongoing accuracy of Global Product Inventory through periodic large data reviews and data read across, to identify gaps and potential weaknesses, leading initiatives and providing information to support timely and efficient remediation. Establish, and manage relationships with key stakeholders, including Product Team members, Product Governance Leads, Risk Stewards, First Line Control Functions, and Product Risk colleagues to deliver effective Global Product Governance / Sales Suitability across CIB.
- Ensure appropriate communication of Product Governance Framework and related initiatives to key stakeholders, to facilitate understanding and compliance with its requirements.
Drive consistency in the business, develop and recommend changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and best market practice. Communicate and adhere to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and easy identification and effective resolution or escalation of issues that arise.
Contribute to the development, implementation and maintenance of Product Governance management information, analysis and reporting framework that supports and informs timely and effective business management and decision making through the relevant Committees.
Contribute to the implementation and monitoring of the application of Product Governance policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management, and compliance with minimum global requirements.
Maintain and observe HSBC risk & control standards and frameworks and, ensure timely provision of information requested by internal/external auditors and external regulators, and implementation of their relevant recommendations.
Strong leadership skills to ensure the team works effectively and efficiently to meet key deadlines and overall team objectives
Ability to work with a wide range of stakeholders to assist in the development of policies which meet the requirements of Markets and Securities Services.Act as the point of contact for Product Risk Governance and related system matters.
Requirement to work with other members of Product Risk Management and the wider NFR team to effectively implement the NFR agenda across CIB.
- Support achievement of the HSBC vision, Values, goals and culture in personal behaviour, actions and decision making. One of the key strategic aims for CIB is to drive consistency and simplification in our business, to standardise the way CIB operates to support the continued evolution of our global business. This objective extends to the way CIB designs, builds, manages and distributes products to our customers and customers of other Global Business Lines, always ensuring fair customer outcomes.
- Products are designed to meet identifiable customer needs and so the time from product design to product launch, can be pressurised where those needs are required urgently. However, the potential for new, changed or existing products to exposure for the bank and our customers to risk overtime is significant and so within this remit there is a need to produce high quality product business cases, and subject them to robust product governance processes to ensure CIB operates within its risk appetite and business strategy.
- Given the regulatory focus on our product portfolio across our many jurisdictions / territories, we have a Product Governance Framework which includes a set of minimum global controls and a structure to facilitate oversight across CIB, which is responsible for overseeing the end-to-end product development and deployment process globally. Balancing the demands for urgency and the necessity to maintain minimum standards will require the role holder to operate effectively within an organisational matrix, and influence stakeholders across segment, business, geography and product.
Minimum 15 years of experience in risk management (Operational Risk, Regulatory Compliance, Audit) in Banking or Financial Services.
Commercial / Investment Banking experience with at least 5 years in a product management, front line or risk management role or equivalent function
- Desired Professional certifications: Project Management Professional (PMP) / Certified Risk Manager (CRM) / Financial Risk Manager (FRM) / Professional Risk Manager (PRM)
- Desired Technical Skills: Risk Management Frameworks & Standards (e.g. Basel Accords) / Financial Modeling and Analysis / Statistical & Data analysis tools (Python, SQL etc.)
- Effective negotiation skills with the ability to influence decision making and decision makers.
- Strong analytical and project management skills
- A comprehensive understanding of the regulatory frameworks and compliance requirements associated with financial services and experience working within these.
Ability to work independently without close supervision and collaborate effectively as part of a team.
Well-developed written and verbal communication.
Good level of business acumen and commercial awareness, including economic, cultural, procedural & regulatory issues
- Excellent interpersonal skills with an ability to interact and build relationships with internal and external stakeholders.
- Proven ability to work in matrix management structure.
Knowledge of the changing regulatory environment especially in the financial services sector. Familiarity with emerging risks (e.g. climate risk, cybersecurity etc.).
Experience with risk technology and data analytics platforms.
Knowledge of international risk management standards and best practices.
Certification in audit or internal control (e.g. CIA, CICA)
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
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