HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Vice president - Controls & Quality Assurance

Principal responsibilities

The VP - Controls & Quality Assurance to;

The role will involve frequent liaison with a large range of stakeholders including: 

• Second Line of Defence (2LoD), Group Operations Executives and Regional Forums , Businesses BRCM, RMM , Procurement stakeholders , TPRO, TPEMs, Risk Domains and Risk Stewards , Internal Audit and External Auditors / Local regulators liaison / engagement.
• Lead a team of SMEs supporting the Hub through guidance and training to ensure that the Hub provides a quality service and meets its commitment and obligations. Hold and maintain a strong understanding of regional and global regulations associated to third party risk, to be able to assure compliance as well as interpret and assess the impact of changes to regulation or policy on the GTPM Hub
• Build a strong relationship and be the contact point with 2nd Line of Defence (2LoD) - Global Third Party Risk and individual risk stewards. Provide training and upskilling of Hub resource. Ensure that the SME resource has the capacity and skills to meet the demand, including identifying, setting and supporting development and training. Identifying and setting development opportunities. Lead the resolution of findings identified through HSBC internal control audits. Ensure the effectiveness and quality of Risk Domain guidance and subject matter expertise to the HUB on issues raised through the IRQs, RRQs and control framework
• Manage key stakeholder relationships for the HUB, with Second Line of Defence, Procurement, TPEM’s, TPRO’s. Management and completion of agreed changes to frameworks operated across the HUBs. Working with the leadership team to identifying development needs and provide ongoing training. Provide opportunities to continuously improve and optimize the capabilities of the Hub by extensively reviewing and improving existing processes. Embedding and overseeing the TPM procedures and assuring adherence to policies and processes within the Hub team. Set and execute a plan of periodic process adherence reviews to ensure processes are being performed to a satisfactory and consistent quality and within agreed timescales
• Review of analysis, MI and reporting produced by the Global Hub MI team. Drawing out key themes, trends or risks that could both positively or negatively affect the achievement of HSBC's organisational objectives
• Demonstrates the ability to understand and translate strategy into own Function, aligning directions accordingly. Provides the highest standards of delivery and embeds this in the team. Actively sets stretching goals for self and team and deliver them with courage and tenacity. Authentically engages with the team, colleagues and business partners to deliver at pace
• Makes considered decisions that protect and enhance HSBC values, reputation and business. Works collaboratively and communicates persuasively, emphasizing teamwork, diversity, and knowledge-sharing both within HSBC and with external business partners
• Proven track record in role modelling the Group values and behaviours, authentically engaging with your team, colleagues and customers to deliver superior Customer Service through them

• Experience within a third party management role preferably within financial services; Strong people manager that has experience of achieving great outcomes through a team of very technical resources and Strong understanding of regional and global regulations
• Prior experience in identifying and creating a framework for continuous technical learning, prior experience in setting, managing and assuring standards and control frameworks , prior experience in managing quality assurance reviews including thematic or audit activity, through to the ability to set and agree remediation and test the revised outcomes
• Prior Third Party Risk Management related operational risk experience with a financial institution or at a regulatory agency or major consulting firm and a good understanding and experience of the Global Businesses and Global Functions within a Bank.
• Have a professional qualification in or have deep experience of 1 or more Risk Domains, from a 1st or 2nd line function; Resilience Risk, People Risk, Legal Risk, Financial Crime and Fraud Risk, Financial Reporting and Tax Risk, Regulatory Compliance Risk,Strategic Risk and Model Risk
• The HUB will support global businesses and functions, the ability to have strong written and verbal skills and converse fluently in English is Essential.
• We want everyone to be able to fulfil their potential, which is why we provide a range of flexible working arrangements and family friendly policies.

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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