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Some Careers Grow Faster Than Others.
If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
We are currently seeking a high caliber professional to join our team as a Assistant Vice President or Vice President Strategic Partnerships.
Role Purpose:
The role holder will acquire, establish and manage relationships with key partners to enable the acquisition of mass affluent customers and enable the enhancement of the Premier proposition. He/She will manage strategic partnerships aligned to the types of engagement and events that fit the needs of our Premier and GPB customers, whilst ensuring that we leverage on existing and potential cross business (e.g. CIB, GPB) relationships. The role holder must ensure that the partnerships will result to meaningful execution of customer events with the goal of growing new customers and increasing activity for the existing customers, focusing on the Premier proposition.
Principal Accountabilities
Impact on the Business
- Actively manages a network of potential and existing partners to continuously identify opportunities for engagement and customer growth
- Works with channels to grow new customers and generate incremental customer activity as a direct result of events and partnerships catering to IWPB target market.
- Plans, implements, and manages effective and cost-efficient partner-related events for IWPB
- Pursues business alliances with organizations to capture target market segments
- Leads the execution of strategies to increase customer acquisition through partnerships and events
Customers / Stakeholders
- Formulates business strategies and identify business opportunities to increase the share of wallet of target customers through key business alliances/partnerships in collaboration with GPB and CIB, as applicable
- Leverages on the acquisition offers that could drive successful partnerships
- Ensures that referrals resulting from these events are actioned on, with target conversion to new business.
- Ensures that partnerships generate leads that support the achievement of NTB business targets.
Leadership & Teamwork
- Ensure coordination, communication and alignment by leading cross-functional teams in implementing strategies and addressing key issues raised before, during, and after events.
- To participate in the planning and contribute to on-going management of IWPB
- Foster a strong customer centric business culture within the team and key partners
Operational Effectiveness & Control
- Develops and recommends changes and improvements to operating models, procedures and practices based on subject matter expertise and understanding of HSBC and market best practice.
- Understand and adhere to both the letter and the spirit of all laws, regulations and regulatory guidance that apply to role, promptly reporting any breaches in accordance with local procedures.
- Communicates and adheres to HSBC policy and procedures in order to ensure good operational, financial and project management, policy and procedural compliance and early identification and effective resolution or escalation of issues that arise.
- Contributes to the development, implementation and maintenance of a management information, analysis and reporting framework that supports and informs timely and effective business management and decision making at all levels.
- Contributes to the implementation and monitoring of the application of policies, governance frameworks, procedures, practices and standards to ensure quality, effective risk management and regulatory compliance.
Postulación
Experience, Skills and Qualifications
- Able to build relationships and negotiate with a wide range of stakeholders
- Must have a strong network of partners that match the target market of HSBC Premier
- Can work accurately and efficiently at pace
- Customer centric and passionate about making our customer experience better
- The role holder needs to work closely with cross-functional teams locally and globally, to ensure we are able to onboard and maintain strategic relationships with key partners to support the Premier proposition
- The candidate should have an in-depth understanding of the needs of the mass affluent and high net worth segment
- English language capabilities both written and oral
- Ability to work independently, multi-task, filter information and prioritise multiple demands
Candidate with less relevant experience or skills may be offered a lower Global Career Band level than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
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Issued by The Hongkong and Shanghai Banking Corporation Limited.