HSBC Group

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We are currently seeking an experienced professional to join the INM Entity CCO team within DBS (Digital Business Services) as Head of Thematic Reviews. The Thematic Review Specialist will be responsible for conducting in-depth thematic reviews within the DBS and WPB departments. This role focuses on identifying operational risks, ensuring compliance with regulatory standards, and promoting continuous improvement in processes and procedures. The ideal candidate will have strong analytical skills, a thorough understanding of banking operations, and a keen eye for detail.

Principal Responsibilities

1. Conduct Thematic Reviews:

·   Plan, organize, and execute thematic reviews across various operational functions.

·   Analyze processes, controls, and compliance with internal and external regulatory requirements.

·   Identify operational risks, inefficiencies, and areas for improvement.

·   Review of risks and key controls through end-to-end process walkthroughs, events reviews and identify thematic gaps.

·   Validate the design and operating effectiveness of the key controls through inspection, inquiry, observation and sampling.

·   Independently perform reviews to achieve stated objective. Determine and develop approach to solutions.

·   Monitor ongoing compliance with regulatory requirements and internal policies.

·   Update thematic review plans based on changes in regulatory landscape or operational priorities.

·   Lead the Thematic Review team in an effective manner, while adhering to HSBC Values. 

2. Reporting and Documentation:

·   Prepare detailed reports on findings, including recommendations for corrective actions.

·   Document review processes and methodologies for future reference and audits.

·   Present findings and recommendations to senior management and relevant stakeholders.

 3. Stakeholder Collaboration:

·   Work closely with different operational teams to understand processes and gather necessary information.

·   Collaborate with 1LoD and 2LoD teams to ensure a cohesive approach to risk mitigation.

·   Provide guidance and support to operational teams in implementing recommended changes.

 4. Monitoring and Followup:

·   Track the implementation of recommendations and assess the effectiveness of corrective actions.

·   Maintain oversight of remediation and validation of issues arising from control monitoring and testing. Oversight and challenge procedures produced by primary operations unit. 

 5. Continuous Improvement:

·   Identify and share best practices within the operating departments.

·   Promote a culture of continuous improvement and operational excellence.

·   Stay updated on industry trends, regulatory changes, and best practices in operational risk management.

• Knowledge and practical experience of DBS and/ or WPB businesses.
• Broad knowledge of the Groups three lines of defence and the practical application of Risk & Control requirements.
• Experience in managing risks and controls and awareness of regulations. Awareness of the various risks associated with the DBS/ WPB and ability to suggest measures to mitigate these risks.
• Communication & leadership skills to influence and manage multiple stakeholders across all levels within DBS & WPB.
• Strong ability to navigate through complexities, influence and mobilize multiple stakeholders.
• Minimum of 5 years of experience in banking operations, risk management, audit, or compliance.
• Strong understanding of banking regulations, operational risk, and control frameworks.
• Excellent analytical, problem-solving, and organizational skills
• Proficiency in data analysis and familiarity with relevant software tools.
• Strong communication skills, both written and verbal, with the ability to present complex information clearly. Good report-writing skills, and ability to communicate with impact.
• Ability to work independently and collaboratively in a team-oriented environment.
• High attention to detail and commitment to accuracy and quality.
• Minimum Graduation or as required for the role, whichever is higher

Useful Link

Link to Careers Site: Click HERE 

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Issued by The Hongkong and Shanghai Banking Corporation Limited, India