HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software.

Business: Emerging Technology

Principal responsibilities

• Leadership and Strategy: Lead the design, training, and integration of Large Language Models (LLMs) and AI technologies to enhance product capabilities and customer experience. Drive innovative solutions and ensure alignment with the latest advancements in artificial intelligence.
• Team Leadership: Provide mentorship and guidance to a team of developers, fostering a culture of continuous learning and improvement. Develop talent within the team and make strategic decisions that align with the broader HSBC AI agenda.
• Technical Expertise: Assume end-to-end accountability for products or services, identifying and developing the most appropriate technology solutions to meet customer needs as part of the Customer Journey.
• Collaboration and Communication: Liaise with engineers, architects, and business stakeholders to drive product or service direction. Deliver effective presentations and cultivate strong relationships to facilitate excellent teamwork.
• Quality Assurance and DevOps: Create comprehensive technical test plans and ensure code quality through automated test environments. Support DevOps teams throughout the product or service release cycle with a strong customer focus.
• Incident Management: Lead efforts in the identification and resolution of all incidents associated with IT services, ensuring service resilience, sustainability, and recovery objectives are met.

• Educational Background: A university graduate from a top international institution, preferably with an MS or PhD.
• Technical Mastery: Proven full stack software engineering capabilities, including hands-on experience with state-of-the-art AI technologies. Strong solutions architecture experience with complex enterprise solutions.
• Industry Knowledge: Extensive experience in the financial services industry (retail, wholesale, investment banking, wealth management, etc.) with the ability to read and apply the latest academic and research findings.
• Leadership Experience: Demonstrated track record of effective team leadership, including coaching, mentoring, and talent development. Ability to make tough decisions and achieve ambitious outcomes.
• Communication Skills: Strong verbal and written communication skills; adept at delivering presentations to internal and external stakeholders.
• Agile and DevOps Experience: Experience working in an Agile and DevOps-focused environment. Flexible and adaptable to changing requirements and responsibilities.
• Functional/Technical Knowledge:
• Machine Learning: Expertise in developing and deploying machine learning models, including data preprocessing, model training, evaluation, and optimization.
• Cloud and Programming: Proficiency with cloud platforms and familiarity with multiple programming languages such as Python, Java, Node.js, and Golang. Experience with frameworks like Spring, Django, TensorFlow, and PyTorch.
• Enterprise Solutions: Extensive experience in delivering scalable solutions within the finance industry, with hands-on delivery of digital products in large enterprises.

What additional skills will be good to have?

• Innovation and Ecosystem Connectivity: Knowledge of Lean Startup Methodology and VC-style portfolio management. Experience with incubators, accelerators, VCs, and startups is a plus.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***