Job description
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
The Client Implementation Manager is responsible for managing customer implementations, encompassing legal review, GPS product enablement and overseeing system integration (the testing, production deployment) of Global Payments & Solutions (GPS). This role also provides management and GPS consultancy services to clients that are critical to the GPS business.
Here’s what you can expect:
As our Client Implementation Manager, you will establish and maintain excellent working relationships with key HSBC stakeholders and Implementation teams, resolve any/all identified issues promptly, and escalate concerns to management as appropriate to ensure timely awareness of any material concerns. This role will also continually reassess the operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructurings, and the impact of new technology. Additionally, this will involve ensuring they effectively manage sales suitability, money laundering, counter terrorist financing, fraud, and reputational risk.
For this role, HSBC targets a fixed pay range between $62,500 and $93,700.
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
Requirements
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
- Proven experience in Corporate Treasury and/or Global Payments Solutions (GPS)
- Project management experience managing multiple complex global projects with conflicting timescales
- Experience with digital e-solutions with the ability to relate to Corporate business requirements and capabilities (Host to Host, API & other e-commerce platforms)
- Strong business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
- Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
#wayup
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.