Job Advert Details
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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Your career opportunity
Group AI Management and Strategy (AIMS) team is responsible for developing and implementing Group-wide strategic programs across HSBC aimed at accelerating the commercialisation and delivery of Artificial Intelligence / Machine Learning (AI/ML). Key areas of focus include responsible development practices, common platforms and capabilities, AI technology enablement, governance, and the Group-wide AI Strategy.
HSBC is enhancing the utilisation of Generative AI to boost colleagues' productivity and increase their effectiveness, ensuring a controlled and responsible approach. We are looking for an UI / UX designer to assist in shaping the user experience strategy and implement the interface design of our in-house LLM-based productivity tool. This role combines rapid prototyping, collaborating across teams, user feedback, and design excellence to develop the best-in-class colleague productivity app at the bank.
What you’ll do
Design Leadership
• Execute a user experience strategy that aligns with the goals of the LLM-based productivity tool, ensuring it meets the needs of colleagues and enhances productivity.• Support the design standards by utilising CX best practices, libraries, and frameworks to build production code and deliver a best-in-class experience for end users.• Ensure that the interface is not only functional but also visually appealing and intuitive to the users.• Report on UX impact using qualitative and quantitative metrics & analyse user research data to inform design decisions and improve user experience.
Cross-Team Collaboration
• Collaborate with various teams, including product owners, developers, and users to integrate design solutions that support business objectives and user needs.• Work in a structured manner to align with Technology and Product teams: JIRA, Kanban boards, and CICD pipeline (Azure Devops Pipeline).
User Research & Analysis
• Collaborate with Engagement Lead and participate in user research and journey design where required to gain better insight into user requirements, trends and habits.• Stay abreast of industry trends and incorporate innovative design practices to maintain the application as a best-in-class productivity tool.
What you need to have to succeed in this role
Experience and Knowledge:
• Experience in UI/UX design, specifically with web applications, design systems, and user research.• Experience with user research methods to inform design decisions.• Knowledge of emerging technologies such as Artificial Intelligence and Generative Artificial Intelligence (AI/GAI).• Exceptional interpersonal and communication skills, with the ability to articulate AI concepts to technical and non-technical audiences.
Skills and Qualification:
• Strong written and verbal communication skills to effectively convey information to users and engage stakeholders.• Strong ability to analyse data and translate insights into strategic actions and design.• Proactive attitude, self-motivated, goal-oriented, and passionate about staying up to date on the latest technology advancements and their benefits to financial services.
What we offer
• Competitive salary• Annual performance-based bonus• Additional bonuses for recognition awards• Multisport card• Private medical care• Life insurance• One-time reimbursement of home office set-up (up to 800 PLN).• Corporate parties & events• CSR initiatives• Nursery and kindergarten discounts• Financial support with trainings and education• Social fund• Flexible working hours• Free parking
If your CV meets our criteria, you should expect the following steps in the recruitment process:
• Online behavioural test (for external candidates only)• Telephone screen (for external candidates only)• Job Interviews with the hiring manager
We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.
We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.
In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com