Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist.
Business: WPB Technology
Principal responsibilities
- Create and maintain monitoring solutions to be used in production monitoring, capacity management, and incident detection and response.
- Participate in the design and engineering of solutions using Infrastructure As Code methods.
- Ensure Operational and compliance activities are undertaken, and remediation actions planned for services.
- Investigate, triage, and troubleshoot production problems and use data to articulate impact with relentless attention to technical details and remediation for avoidance.
- Develop and maintain tools used in investigating production problems.
- Ensure that support documentation (runbooks and knowledge bases) are produced, maintained and improved to scale knowledge and embed best practices into the team.
- Participation in regular on call rotas to ensure we have adequate out of hours cover for the China and other regional platforms.
Requirements
- Understanding of SRE Principles (Google: SRE is the concrete implementation of the DevOps interface) and believes in using software engineering methodologies in solving Operational problems (at scale).
- Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and drive.
- Strong fundamentals in distributed systems and networking.
- Ability to debug, optimise code, and automate routine tasks.
- Fundamentals-based problem solving skills; Drive decision by function, first principles based mind-set. We are not “title” driven and we value results over process.
- Demonstrate bias-to-action and avoid analysis-paralysis; Drive action to the finish line with high quality and on time.
- You are ego-less when searching for the best ideas; You contribute effectively outside of your specialty; You think about solving problems from the standpoint of best outcome for the team.
- Values autonomy and results over process.
- Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment.
You’ll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Software Development (GuangDong) Limited***