Job description
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager Fraud Management - WPB FCS UTILITY - HASE RTMM.
Principal responsibilities
Providing level 1 support for all Wintel and Linux servers.
Administrating servers, including hardware and software installation and troubleshooting, operating system configuration and security, backup and recovery, monitoring, performance and tuning.
Creating, maintaining, and executing high availability and disaster recovery plans and proposing alternative Wintel/Linux architectures and solutions.
Developing an understanding of the business systems and their associated server requirements.
Leading/Participating in projects starting from the technical evaluation initiation phase to determine impact on existing systems, providing inputs on risks, performance, and optimization.
Implementing good planning and resource forecasting techniques.
Working with Group SA to adopt best practices and standards.
Guaranteeing server recoverability by managing the scheduling of system backups and data archive operations in conjunction with Data Centre Operations.
Requirements
Minimum 5 years of experience supporting Wintel/Linux infrastructure in an enterprise environment.
As required by the Chinese regulator CSRC, the role holder must pass the securities industry qualification exam (the exam is in Chinese only).
Professional Skills & Experience
Good knowledge of Active Directory, MOM/SCOM, NIS, Zoning and other Wintel/Linux technologies
Good knowledge of server installation, security management, backup and recovery, capacity and performance management, replication, troubleshooting
Ability to automate tasks with scripting.
Personal Skills & Qualities
Able to respond to regulatory and exchange inquiries and communications.
Able to prioritize work to successfully deliver service to agreed levels in a diverse and constantly changing technical environment.
Effectively co-ordinate delivery of services involving elements delivered by other internal/external teams.
Strong customer focus.
Demonstrated ability to rapidly build relationships with key stakeholders.
Strong analytical, problem solving and time management skills.
Excellent communication and interpersonal skills.
Self-motivated and able to work under pressure.
Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.
Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
You’ll achieve more when you join HSBC.
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.