Job description

A Career with Hang Seng Bank

 

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

 

WPB Management Office

The WPB Management Office adds further strength to the management team as it plays a vital part in driving the formulation of business strategies and managing business performance. The team supports the business to grow revenues and profitability, while meeting de-risking objectives and maintaining an effective risk management framework. Key responsibilities cover the below areas:

  • Support formulation, agreement, and implementation of strategic plans for the business
  • Cost structure transformation and management to future proof the bank
  • Risk governance to support the management team in risk oversight and decision making
  • Provide oversight of fraud management and operations activities

Should you join WPB Management, you will have great exposure to the management of key business risk and opportunities. Equipped with experience and knowledge needed, you will have the opportunity to manage and coordinate cross-business activities in WPB, including interacting with and influencing management team across countries, regulators, and other stakeholders. All with an aim to ensure all processes, functions and services within the business are aligned to group policy and local regulations. Last but not least, you will be joining a large team working together to inspire and engage people, develop and communicate purpose led vision, and create an inclusive, high performing, customer-centric culture. 

 

We are currently seeking a high caliber professional to join our department as Manager, WPB Management Office .

 

Principal Responsibilities:

  • Formulate and monitor business plans including strategic initiatives to drive the growth of Wealth and Personal Banking (WPB) business
  •  Manage and monitor cost driver of WPB businesses to improve efficiency
  • Perform analyses on business performance with good understanding of the business dynamics
  • Prepare various business reports to facilitate management decisions on a regular and ad-hoc basis
  • Provide advice on the priorities of resources allocation among WPB business units with the aim to drive a balanced growth which include the strategic cost efficiency review, human resources planning and sales incentive scheme review
  •  Effectively manage a close working relationship with regional and global teams
Requirements
  • University degree in Accounting, Finance or related discipline
  • Minimum 5 years’ business/strategic planning or management reporting experience
  • Good communication and presentation skills
  • Strong analytical reasoning and problem solving capabilities, with sound knowledge of application software such as MS Excel and Access
  • Good knowledge of retail banking and wealth management businesses and data analysis, with strong numerical sense
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset

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