Job description
Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
The Consultant Support System will work with the IBM mainframe team to install, customize, and maintain the IBM Z Storage environment, which encompasses DASD, Tape and SanFabric. This role will support the HSBC Technology team, which has received extensive investments and will continue to undergo rapid expansion throughout 2027 and beyond.
As our Consultant Support System, you will:
- Manage system performance, reliability and availability to service level agreements
- Ensure that hardware and application security and controls meet or exceed guidelines
- Develop, manage and maintain a comprehensive disaster recovery plan for all managed systems
- Design rollouts of system enhancements and upgrades
- Create standards for supported systems
- Automate processes using VMWare Automation tools
- Create documentation and SOP's
- Provide Operations Support
- Interaction with Service Center, Network Control Center and other business support areas for problem escalations, resolutions, reporting and coordination
For this role, HSBC targets a pay range between $95,600.00 and $143,400.00
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
Requirements
You´ll likely have the following qualifications to succeed in this role:
- Bachelor's degree in Computer Science, Information Technology or a related discipline preferred
- 8-12 years of relevant work experience
- Hands on experience in a GDPS, Global Mirror, Metro Mirror, HiperSwap environment
- Thorough knowledge and expertise with HCD in a large scale enterprise environment with numerous CECs across multiple locations
- Knowledge of Brocade SAN equipment and associated management tools (Brocade Network Advisor)
- Experience installing and configuring IBM Mainframes, Virtual Tape systems, and DS8000 DASD.
- Knowledge of dataset structures. (PDS, PDSE, GDG, VSAM, etc.)
- Experience Administering DFSMS policies and constructs
- Knowledge and experience with IBM Flashcopy process
- Knowledge of FDR/ABR and DFDSS
- Experience with CA1 Tape Management Software
- Experience with TDMF
· Coding Languages: Assembler, Automation, GDPS, Rexx and CLIST skills
· Proficiency in Security software tools: RACF and ACF2 and performance monitoring using Omegamon, RMF, SMF and SAS
In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.
As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!
#wayup
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.