HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.

We are currently seeking a high calibre professional to join our team as a Creative Technologist Lead.

Principal Responsibilities

Role purpose:

Join the Global Design Team within International Wealth and Premier Banking (IWPB) at HSBC, where we create best-in-class experiences that make a difference in customers' lives. We align business strategy with user needs across channels and touchpoints to shape the future experience for affluent customers across the globe. As Creative Technology Lead, you will set the strategic direction for design technology and AI efficiency— shaping how global teams use tooling, automation, and system architecture to deliver faster, better outcomes. 

In this role you will:

• Define and lead the roadmap for creative technology, intelligent tooling, and automation within the global design system ecosystem—advancing scalability, consistency, and delivery speed
• Drive the strategic adoption of GenAI, code generation, and advanced design tools that improve workflow efficiency, design quality, and product impact
• Lead the exploration and integration of AI-powered solutions to streamline effort, reduce friction, and boost creative and operational output across the design lifecycle
• Oversee the development of advanced tooling (e.g., Figma plugins, design token infrastructure, design-to-code platforms like GenUI) with robust alignment to platform, security, and brand standards
• Shape the system architecture and DevOps integration strategy, embedding design tooling into scalable pipelines that support design and engineering collaboration
• Translate strategic design system and business goals into measurable improvements, establish clear metrics, governance frameworks, and adoption plans to track and scale the impact of AI and automation across workflows
• Promote a culture of experimentation, ethical AI use, and continuous improvement, staying ahead of trends in design technology, generative tools, and intelligent automation
• Build trusted relationships with key stakeholders, leading to stronger collaboration within the project

To be successful you will need

• Experience working across design systems, creative technology, UX engineering, or design operations—ideally within large-scale or regulated environments.
• Proven track record of driving innovation through AI, automation, or tooling, with clear business or user impact.
• Deep fluency with Figma (including plugin architecture, tokens, and component systems), and working knowledge of front-end technologies such as TypeScript, Python, and APIs.
• Demonstrated ability to prototype and implement AI/ML-powered tools, particularly in design, content creation, or research workflows.
• Strong grasp of design-to-code processes, DevOps integration, and platform architecture—able to translate vision into scalable systems.
• Experience introducing new tools, standards, or frameworks across global teams, with the ability to guide adoption and behavioural change.
• Exceptional collaboration and communication skills, with the ability to align senior stakeholders, product leaders, and technical teams.
• A principled and thoughtful approach to ethical AI use, experimentation, and inclusive tooling practices.

Opening up a world of opportunity
www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.