HSBC Group

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Lead Consultant Specialist.

Business: WPB Technology

Principal responsibilities

• DevOps Integration: Foster a DevOps culture by promoting collaboration between development and operations teams. Oversee the implementation and management of CI/CD pipelines to ensure smooth, automated deployment processes.
• Change Management: Oversee the change control process, ensuring that all changes are assessed for risk, approved, and implemented with minimal disruption to services.
• Incident Management: Directly manage incident response activities, leading investigations and resolution efforts for operational disruptions. Utilize root cause analysis to mitigate future incidents and enhance operational resilience.
• Deployment Oversight: Plan and coordinate software and system deployments, ensuring that all activities align with established schedules and quality standards.
• Environment Patch Management: Manage the scheduling and execution of environment patching and updates, ensuring that all systems are secure and up-to-date with the latest security protocols.
• Proactive Monitoring & Performance Management: Utilize advanced monitoring tools to oversee operational performance metrics. Ensure the digital security platform remains high-availability and reliable under varying loads.
• Automation & Efficiency Improvement: Identify opportunities for process optimization through automation of routine operations. Implement practices that enhance workflow efficiency, reduce manual intervention, and increase overall reliability.
• Team Collaboration & Support: Work closely with development, security, and IT teams to ensure operational alignment, providing guidance and support for operational processes.
• Documentation & Compliance: Maintain comprehensive documentation for all operational procedures and ensure compliance with security policies and industry standards.

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• At least 10 years of hands-on experience in operations management, with a proven track record in managing security platforms or similar environments.
• Proficiency in operational management tools and methodologies, with experience in deployment and change management.
• Strong understanding of DevOps practices and tools, including CI/CD pipelines, infrastructure as code, and automated testing frameworks.
• Strong understanding of incident management processes and experience handling critical incidents.
• Familiarity with cloud infrastructure (AWS, Azure, Google Cloud) and associated security practices.
• Excellent problem-solving skills, with the ability to work under pressure and make timely decisions.
• Proven leadership abilities, with experience managing cross-functional teams.
• Relevant certifications (ITIL, COBIT, Certified Information Systems Security Professional (CISSP), etc.) are preferred.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued By HSBC Software Development (GuangDong) Limited Xian Branch***