Job description

A Career with Hang Seng Bank

 Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Hang Seng's Unsecured Loans business offers a full spectrum of cards and personal loan products and services to customers.
 
We have over 20 card products, including generic credit cards, co-branded credit cards, affinity cards and commercial cards, and are one of the leading credit card issuers in the market. We are dedicated to offering customers superior credit card services and loyalty schemes, with an aim of enabling customers to get the most out of their day-to-day spending.

Manager, Acquisition (Core Cards) 

Principal responsibilities

  • Responsible for formulating card product strategies, implementing marketing programmes to grow the card-in-force of Hang Seng credit cards and achieve other KPI of business targets
  • Manage the portfolio of credit cards to grow the card base and usage, as well as assist in the development of new product features to expand card portfolio and co-ordinate with internal departments to enhance customer experience
  • Maintain good relationship with external business parties required to build card value proposition such as joint promotion partners and card schemes to solicit their supports and explore new business opportunities
  • Manage effectively and efficiently on marketing budget and product financials
Requirements

Requirements

  • University degree in Business Administration or a related discipline
  • Minimum of 10 years’ of working experience in credit card product management with at least 3 years in managerial grade
  • Strong business acumen and numeric sense
  • Strong interpersonal, communication and presentation skills
  • Great sense of ownership and ability to work independently with good problem solving skills

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