Job description

A Career with Hang Seng Bank 


Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.  




Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.


Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.


We are currently seeking a high caliber professional to join our department as Senior Medical Insurance Consultant.


Principal Responsibilities

  • Formulate and implement sales strategic plans to achieve medical insurance business targets on designated segment by collaboration with frontline teams across distribution channels
  • Provide expertise, as a medical insurance specialist, and introduce insurance solutions to customers based on their protection needs
  • Devise and drive tactical programs to elevate the professionalism and consultative selling skills of sales staff on medical products
  • Provide professional support on training for sales teams 
  • Promote medical insurance products for new business opportunities
  • Assist to implement the Group’s/Bank’s Compliance policy to ensure adequate compliance resources are properly in place with training provided
  • University degree in Business, Finance or related discipline 
  • Minimum 8 years or above working experience in medical insurance business 
  • Experience in customer relationship management in Retail Banking 
  • Passes in the Insurance Intermediaries Qualifying Examinations 
  • Mature, creative and dynamic individual with excellent communication and presentational skills
  • Proficiency in Cantonese, Putonghua and English is required 
  • Good market sense with strong understanding on the banking & insurance industry 
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

(Candidate with less experience will be considered as Medical Insurance Consultant.)


If you would like to explore other opportunities at Hang Seng Hong Kong, please visit for details.

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.