Job description

Digital Business Services (DBS)

Our GCIO organisation plays a critical role for the bank. This team partners with the businesses to build the platforms, systems, and products that our customers use every day. We keep people’s money and data safe, and are at the forefront of driving innovation for our businesses, customers, and colleagues.

 

We are currently seeking an experienced professional to join our team.

In this role, you will: 

    ·     Utilize DevOps principles to streamline software development and deployment processes, ensuring continuous delivery and high-quality outputs.

    ·     Work in an agile environment, focusing on small, low-risk changes for high cadence release cycles, typically releasing to production daily or multiple times per day.

    ·     Take ownership and accountability for production incidents, in terms of timely communication, escalation and incident hygiene.

    ·     Support service resilience, service sustainability and recovery time objectives are met for all the software solutions delivered.

    ·     Provide technical support and end user services, handle incident tickets, conduct user training, and assist with BCP configuration and drill testing.

    ·     Provide regulatory support, including new regulatory system setup, regulatory PC maintenance, security patch management, and regulatory drill test.

    ·     Support new branch deployments and other business projects.

    ·     Provide VIP support for CNQ(headquarter) senior users.

    ·     Provide support for important events, townhall, meetings held in CNQ.

    ·     Manage the life cycle of PC asset in CNQ, optimize inventory, and handle procurement, and disposal processes.

    ·     Help ITSO(IT Service Owner) / IT PM through all relevant IT and Business governance processes if required.

    Requirements

    To be successful in the role, you should meet the following requirements:

    Knowledge

    ·       Knowledge of DevOps practices, including continuous integration, continuous delivery, and deployment strategies.

    ·       Have good knowledge of the project lifecycle.

    ·       In-depth knowledge of end user technology including hardware, software, network.

    ·       Familiarity with common IT service management tools (e.g., ServiceNow, Confluence, JIRA).

    ·       Good understanding of IT security principles and compliance requirements in banking.

    ·       Excellent communications skills (written and verbal) in both Mandarin and English.

     

    Experience

    ·        Bachelor’s degree or above.

    ·        Minimum of 5 years of experience in the financial industry.

    ·        Demonstrated ability to rapidly build relationships with key stakeholders.

    ·        Practical experience in delivering IT operations programs and projects.

    ·        Understand and interpret complex business and IT requirements.

    ·        Good interpersonal and communication skills.

      You’ll achieve more when you join HSBC.

      www.hsbc.com.cn/careers

      HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /TZ

       

      Issued by HSBC Bank (China) Company Limited

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