Job description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Senior Systems Administrator

In this role, you will:      

  • Main activities Perform regular system maintenance; including Incident solving; Change implementation; Patch management; Analyze/solve performance and security issues Complex backup scheduling maintenance also includes helping solve complex problems related to operating system; databases; middleware or applications teams
  •  Troubleshoot backup failure issues on daily basis for Oracle, VMware, Filesystem.
  •  Checking and helping end users for Oracle restore failures.
  •  Supporting change requests for backup infrastructure.
  •  Coordinating with vendors for various software and hardware issues till resolution.
  •  Participating in Crisis calls, problem management calls and escalated issues.
  •  Analysing backup failure trends, generating automation ideas for fixing those trends
  •  Troubleshooting CommVault backup failures for IntelliSnap and Oracle backups
  •  Troubleshooting Datadomain, NetBackup Appliance and HyperScale issues.  
Requirements

To be successful in this role, you should meet the following requirements:  

  • Minimum of 3+ years’ experience as a NetBackup Administrator with sound knowledge of product, features and troubleshooting.
  • Understanding of various backups and restores like VMWare, Oracle, Filesystem and troubleshooting them.
  • Understanding of storage devices like NetBackup Appliances, Dell Data Domains and troubleshooting the problems on these devices.
  • Sound knowledge on NetBackup SLP, Duplications, NetBackup Snapshot Manager.
  • Having good knowledge on reporting tools like NetBackup OpsCenter, Aptare IT Analytics and Splunk.
  • Understanding of platforms like SAN, NAS, Virtualization and S3 protocols
  • Having experience of representing the team in Incident, Problem and Crisis calls.
  • Accountability for delivery – takes ownership of tasks assigned to ultimate resolution with minimal supervision
  • Understanding of storage policies, Schedule policies, data aging concepts in CommVault
  • Oracle backups/restore integration with CommVault
  • Configuration and troubleshooting of SAN Client backup (Fiber Transport)
  • Clear understanding on SLP and Vault
  • Upgrading and patching the Backup servers

You’ll achieve more when you join HSBC.

www.hsbc.com/careers 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India