Job description

If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of 

External Investigations Reporting Investigator

Role purpose:

The Financial Crime - External Investigation Reporting Investigator(FC – EIR) is accountable to follow approved, documented procedures and processes to analyze information escalated by Second Line of Defense Operations from the automated transaction monitoring system, Name Screening / OWS System, as well as referrals / escalations from Fraud Operations and Unusual Activity Reports (UAR) excluding network related cases, referrals from Major Investigations,  or specific referrals related to public private partnership projects.  This includes identifying names/entities/transactions that relate to money laundering or terrorist financing and producing a high quality case file including a comprehensive narrative and recommendation as to whether or not a suspicious transaction report with FINTRAC as required by anti-money laundering regulations in Canada.

FC EIR is responsible for conducting investigations within these case categories which may emanate from multiple products.

Main activities: 

  • Investigate and process cases to agreed procedural standards required and within agreed service levels.
  • Ensure appropriate pro-active use of internal databases, media and relevant websites to gather intelligence and identify money laundering or terrorist financing risk associated with relevant investigation subjects.
  • Produce a high-quality case file including a comprehensive narrative articulating reasonable grounds to suspect and recommendation as to whether or not a escalation is required.
  • Maintain records, update case histories in the case management system and liaise with stakeholders and other regions.
  • Deal with enquiries from colleagues from Line of Business in a professional, responsive manner, giving them appropriate guidance, referring to management where necessary.
  • Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
  • Provide feedback to referring partners in FC Operations, Fraud Operations, Name Screening, and others with whom we engage and collaboratively provide opportunities to streamline and enhance content and workflow.
  • Experience or exposure to analysis of financial activity, or due diligence.
  • Basic knowledge of proceeds of crime legislation, associated AntiMoney-Laundering (AML) regulation and guidance
  • Good working knowledge of AML within the financial services industry.
  • Experience in the financial services industry.
  • Knowledge of internet open-source research. 
  • Critical and Lateral thinker with an ability to interpret and solve issues.
  • Evidence based analytical skills founded on an empirical base.
  • Good communicator with strong inter-personal and presentation skills.
  • Proven communications, analytical, organizational, project management and planning skills, including strong writing skills.
  • Knowledge of HSBC’s operational, back office and head office areas would be an asset.

You’ll achieve more when you join HSBC!

At HSBC we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member. Our paid leave package is at the forefront in Mexico, now you have one more reason to be HSBC and proudly live a culture of well-being, balance and care

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. 

***Issued by HSBC Electronic Data Processing (México) Private LTD***