HSBC Group

Department Profile:

·         Japan is one of the largest capital markets in the world and the Tokyo Stock Exchange (TSE) is the world’s second largest exchange after the New York Stock Exchange. This is a highly sophisticated market in terms of product range and investors’ requirements

·         The Japanese market is currently in the middle of a 10 year Market Reform plan and the operating environment is becoming increasingly sophisticated and complex. Revised tax treaties and new centralised depository and clearing infrastructures are new challenges that are often without precedent in other markets

·         TKY CNC currently ranks among the top CNC unit in MSS Asia - in terms of both volume of transaction and value of assets held under custody. In 2021, TKY CNC processed 6.3 million transactions and the assets held in custody was USD990 billion

·         TKY CNC’s growth in recent years is spurring the competitors to become increasingly aggressive and determined. In addition to sub-optimal pricing strategy, reciprocity is regularly used as a defence/marketing tool.  Amid such competition, TKY CNC is tasked with aggressive growth plans and  must enhance its market position without sacrificing profitability or operational efficiency

·         The Jobholder is often faced with challenges without any precedents in other markets. Principal guidelines under which the Jobholder operates are Group/Functional Instruction Manuals, Departmental Operational Procedure Manuals, ASP MSS guidelines and regulations. Regulatory requirements are often ambiguous and the Jobholder will be required to work closely

Role Purpose:

·         Lead, supervise and process the team’s operations with regard to asset servicing (including income / dividend notification, income / dividend payment, corporate action notification, corporate action entitlement, tax reclaim, proxy voting, registration, and shareholder information update, etc.), by ensuring maximum efficiency and compliance with regulatory / functional guidelines

·         Manage asset servicing operation projects, including system enhancement

·         Support the manager of the asset servicing team

·         Contribute to the organization growth as Assistant Vice President

Principal Accountabilities:

·         By maintaining strong team, assist to attract more market share in custody business in Japan.

·         Lead and guide immediate subordinates in the respective asset servicing team

·         Check and approve:

ü  Collect corporate action information

ü  Process to send corporate action information to clients

ü  Process to calculate corporate action entitlement for clients

ü  Process corporate action instructions for clients

ü  Process corporate action payment to clients

ü  Process Proxy Voting

ü Maintain updated shareholding information in depository

ü  Process reconciliation of corporate actions

ü  Process tax reclaim

ü  Process DTT rate for applicable clients

ü  Process physical certificate handling

ü  Manage JASDEC AC information

·         Inquiry handling

·         Needful investigation on any matters related to asset servicing UAT

·         Project Management

·         Control on Operations

·         Efficiency creation

·         Support Team Manager of the Asset Servicing Team

·         Assist contribution to the growth of HSS market profile

·         Reply to inquiries from clients

·         Manage effective / appropriate communication with internal parties, such as Client Service and Operation Teams in Kuala Lumpur.

·         Obtain and keep the most updated information

·         Positively influence on the team members / colleagues / stakeholders with appropriate manners

·         proactively communicate with the team members / colleagues / stakeholders with appropriate manners

·         Enable back up capability/ knowledge of manager and pier positions in the asset servicing team

·         Play as a team to support each other

·         Demonstrate and maintain professional work behavior

·         Proactively work to achieve the goals and assigned tasks with can-do-attitude

·         Show willingness to learn a new thing under challengeable condition

·         Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy.

·         Support product development (e.g. UAT)

·         Do process review/ enhancement/quality control and suggest a solution to his/her immediate supervisor

·         Maintain and observe HSBC internal control standards, implement and observe Group Compliance Policy.

·         Proactively identify room for improvement and take necessary actions, including project management, such as system enhancement for automation

·         Document operation activities

·         Create/Updating operation manuals