HSBC Group

Business: Transaction Screening – Financial Crime Detection

Open positions: 1

Role Title: AVP – FC Detection & DE GSC’s

Global Career Band: 5

Location (Country / City ): Bangalore/Hyderabad

Recruiter Name : Geetika Gupta

The Opportunity:

• The FC Detection Function operates a set of critical controls on behalf of the FLOD by harnessing intelligence, analytics, technology, detection and investigation. The function operates in accordance with HSBC Group’s Sanction Screening policy.
• The role of Assistant Vice President – will have responsibility to support line mangement and assist ensure that Financial Crime Detection continues to effective and efficient in identification of fiancial crime risk, the role will ensure the detection monitoring capabilities continue to be optimised to identify financial crime and change is effectively prioritised. 
• The Transaction Screening team ensures that the Group transaction screening system (based around the Fircosoft product) works effectively and aligns with Global Compliance policy. This role will provide SME functional and analytic support for the day to day maintenance of the WOLF filters globally, covering the sanction list data, Rules, Grey lists, exclusion creation – plus upgrades to the filter and resource files. This is a Filter Tuning Role; whose purpose is to make the filter as efficient as possible in terms of ensuring that only the highest quality alerts are generated by the Filter across HSBC Group to be passed for manual review. This in turn will result into improved Customer experience and reduced client complaints. In compliance, it involves dealing with a lot of Regulatory and Operational changes supported by business analysts, product SME’s to make Risk based decisions for effectively managing the function. This role expects you to operate within a challenging environment and with tight timeframes, therefore it is key that the jobholder can work effectively and develop the team to deliver the high level of quality and accuracy required for this function. 

What you’ll do:

Key Deliverables and Responsibilities include:

• Drive the analysis and development of transaction screening tuning function in line with group sanctions screening requirements & policies.
• Executing the Client Experience tuning roadmap plan
• Support the execution of any transformation with internal collaboration through Data Analytics
• Simplify the diversified tuning processes to have a common standard practice
• Work with tuning leads to undertake value stream mapping to establish improved/enhanced tuning coverage model
• Undertake annual review of tuning processes to improve controls and present business case, wherever required to develop/enhance the tool for effective operations
• Work in collaboration with Risk team for quarterly review of controls and ensure minimum risk exposure (i.e. reduced incidents/escalations)
• Understand the end-to-end operating model, including the interaction of dependent systems and maintain SOPs to effectively manage the tuning process across all LOB’s & products (Payments/Trade/Securities).
• Become a key SME for COE tuning Team & play a scrum master role to execute the Value stream mapping model
• Support the line management for stakeholder engagement (MAP) across payments/trade/securities by strengthening the relationship
• Review annual tuning procedures, suggest ideas to improve the practice and maintain inventory
• Support the Line management with respective initiatives running for Regional & Global hit rates.
• Manage recording and reporting of MI to stakeholders monthly, ensuring KPI & KRI are reflected accurately in all reports
• Support the chair during internal monthly meetings to communicate the Client Hit rate tuning targets & actions to wider audience across TS function
• Drive the actions from governance meetings with Client Project Managers & stakeholders
• Represent Transaction Screening team & support the preparation of comprehensive presentations, briefing materials for the Transaction Screening Leads / Senior Stakeholders in relevant forums and provide appropriate subject matter guidance
• Contribute to the improvement of team quality by conducting regular interactions within the team and enforce governance and controls clearly showing end-to- end audit trails
• Stakeholder engagement across a complex environment – Business Lines, FCC, Compliance
• Take ownership & responsibility to deliver medium to high level projects that can contribute to ‘run the bank’ initiative with appropriate governance in place
• Self-driven, manages own time, workload and be an advocate of projects to achieve successful delivery while closely working with tuning leads and teams
• Head count tracking, FRP saves as well manage various governance forums within TS
• Drive actions around Agile onboarding, training support as well as track Maturity assessment.
• Managing the end-to-end delivery of robust, independent and globally consistent Quality Assurance on the Design and Operating Effectiveness of controls, ensuring key existing or emerging Financial Crime risks, compliance gaps and deviations to regulatory, policy and procedural requirements are identified and reported,
• Leading and developing a diverse team of versatile, highly skilled Financial Crime professionals with an expert understanding of risk and controls, who are supported and empowered to grow,
• Delivering relevant, value-adding MI and QA reports to relevant stakeholders and governance forums on time and to the highest standards of quality,
• Engaging with a broad range of stakeholders from all three Lines of Defence to identify key themes and trends and provide subject matter expertise on all matters relating to QA.
• Working collaboratively with peer Regional Heads of QA in supporting the Global Head of Quality Assurance with the implementation of QA strategic initiatives both in the Region and globally.

Principal Accountabilities: key activities and decision-making areas

• The following principal accountabilities are aligned to the FC Services and Processes Model.

Impact on the Business

• As required, assist in the management and assist provide direction to cross-functional experts (pods) from analytics, technology, transformation and product management and key stakeholders across global functions and regions.
• Support the implementationof a consistent and effective FC Detection approach across the functional areas.
• As required, be actively engaged within the Detection Value Stream for Change and Prioritisation matters.
• Provide support to line management in the delivery of investment across technology, intelligence, and analytics to enhance the efficiency, effectiveness, security and cost profile of FC.
• At all times seek to assist drive, develop and implement programmes to quantify impacts and implement actions to address, manage and mitigate impacts of FC related regulatory changes across the FC control framework
• As required by leadership, attend and represent FC in governance forums and meetings

Customer / Stakeholders

• As appropriate to the role, assist develop and maintain relationships with key internal stakeholders across Group functions, lines of business, regions, and countries.
• Facilitate the sharing of information and creation of feedback loops across the firm, with particular focus on wider FC Detection stakeholder to continuously adapt and improve change management and optimisation
• At times, participate in the support of responses to high priority FC Detection Feedback across Group Financial Crime functions, Compliance, lines of business, regions, or countries.
• Seek to develop and maintain a strong and professional working relationship with role peers and as required by line management with Senior Management of FC, Risk, Audit and Finance at Business, Group and Regional levels
• Ensure appropriate timely and relevant risk information is provided to FC leadership and appropriate governance

Leadership and Teamwork

• Seek to understand and where required communicate and assist to implement Changes and Prioritisation strategy to meet business needs.
• In relation to the role, provide guidance and support with respect to the FC Detection prioritsation processes.
• Assist in the ongoing delivery of an effective and efficient Risk Discovery Environment
• Ensure effective communication to all key stakeholders in relation to FC Detection matters
• Where relvant to role support line management in the sharing of developments and best practice across the wider FC Function
• Support in the delivery of the value stream approach aligned to detection outcomes to deliver a seamless integration of cross-functional expertise
• Maintain and develop positive and professional working relationships
• Work effectively as part of a team; always seeking to contribute to team output and collaboration
• Foster a learning agile culture, promoting proactive review of lessons learned
• Support an inclusive environment that supports diversity and reflects the HSBC brand. Ensures effective and open communication, team building, knowledge sharing, coaching and mentoring not only within the function but to the broader organisation

Operational Effectiveness and Control

• Support the articulation and embedding of FC Detection Optimisation controls. Ensure that these are updated for changes in regulation and impacts on business
• Resolve any / all identified issues promptly and escalate concerns to management as appropriate to ensure timely awareness of any material concerns
• Maintain and observe all HSBC control standards and implement relevant policies, including the timely implementation of recommendations made by internal / external auditors and external regulators
• Where required, support the articulation and embedding of framework, policies, procedures, and controls as they relate to FC Controls
• Maintain awareness of operational risk within the value stream and minimise the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting
• Assist line management develop and present options to implement controls whilst retaining full benefit from investment in systems

Management of Risk

• The role holder will continually reassess the operational risks associated with the role and inherent in the business, taking account of changing FC threats, geopolitical, economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring, and the impact of new technology.
• The role holder will ensure the fair treatment of our customers is at the heart of everything we do, both personally and as an organisation.

Observation of Internal Controls

• The jobholder must adhere to all relevant internal controls and should be able to demonstrate a flawless track record in this area.

Local Job Requirements

Major Challenges

• HSBC is an extremely diverse business with significant geographical spread and activities that span a universal banking model, including continuing to innovate to keep abreast of changes in financial services markets globally. Such activity is in an increasingly regulated and complex global environment with often little consistency between laws and regulations in different jurisdictions and regulators taking a far more proactive approach in ensuring local compliance with their requirements and imposing increasingly stringent sanctions for breaches.

What you will need to succeed in the role:

Certifications, Qualifications and Experience

• Good knowledge of Financial Crime and associated Risks and required controls
• Must have a knowledge of sanctions and the importance in ensuring compliance with regulations
• Must have experience of managing Stakeholders in client management
• Experience of managing a team and reporting key MI to managements
• Must have a minimum of 8 years experience in the Sanctions screenin, watch list management or in Filter Management.
• Excellent collaboration, communication and inter-personal skills
• Experience of effectively dealing and communicating with  Senior Management
• Ability to assist in the development  efficient and effective solutions to complex operational issues
• Ability to prioritise conflicting demands and problem solve in a dynamic environment
• Track record of delivering results aligned to long term business goals
• Track record of resilience and confident challenge when in dealing with senior stakeholders to influence change without direct responsibility for resources or budget
• Some background or understanding of operational risk is desireable

Skills

• Ability to develop practical, cost-effective solutions to what are often complex issues
• Ability to work independently to deliver the required level of results under pressure.
• Ability to prioritise conflicting demands and problem solve in a dynamic environment
• A motivated self-starter with proven ability to work collaboratively within a team and deliver on time

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You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

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