HSBC Group

GCB 6

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high calibre professional to join our team as an Assistant Manager, ORSO Administration.

Principal Responsibilities

• Manage the overall day to day operational activities by ensuring all deadlines are meet and controls are adhered to
• Explore opportunities to automate process and thereby enhance process efficiency and effectiveness
• Driving delivery of projects and ad-hoc tasks, ensuring full compliance with the ORSO Ordinance and Regulations
• Perform reviews on MIs, forms revamps and regulatory reporting to the authorities
• Responsible person in planning, organizing, coordinating and monitoring of any agreed business process and/or IT changes
• Supervise a team of staff, plans and manages the workload of the sub-ordinates, sharing best practices across teams
• Oversight the work of offshore teams, driving for operational excellence
• Owner on operational workflow, procedures manuals and training materials

• Degree holder, experience in pension (MPF/ORSO) and/or CRS/FATCA reporting would be a plus
• Good communication and interpersonal skills, experience to work with internal and external stakeholders
• Ability to use judgmental skills to identify and resolve problems when there are issues escalated by offshore team and subordinates
• Proven record of effective management in a managerial role would be plus, including but not limit to planning and decision making, identifying priorities

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Hong Kong with less than twelve months in their current role, please also obtain and enclose the endorsement from your current line manager in the application as well; for more information, you can visit HRDirect and search for content "HKG: Do I need any approval to look for internal career opportunities?".

You’ll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.