HSBC Group

Business: IWPB Technology

Open Positions: 1

Recruiter Name: Veronica X Y ZHONG

Location: XA

Why join us?

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking individuals and families, through to business owners, investors and ultra-high-net-worth individuals.  We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

What you’ll do:

•    Accountable for ensuring that the defined process for managing tickets through the workflow process is followed within the SVS.
•    Facilitate the prioritisation of Features within the SVS, ensuring input quality and consistency in the SVS Kanban board.
•    Act on and resolve SVS level LPM issues (e.g. Feature readiness issues, Feature size issues, taxonomy, data quality, controls).
•    Analyse complex data and work with SVS team to recommend areas of improvement to improve delivery flow.
•    Partner with the SVS leadership to ensure capacity is aligned to right-sized Agile pods as defined by WPB Agile TOM.
•    Partner with the SVS Tech Leads to optimise delivery structure and deliver end-to-end right-sized Features, minimizing dependencies. 
•    Drive standard use of taxonomy and uplift data quality within the SVS.
•    Drive the use of strategic tooling for flow management, prioritisation, sizing & estimation, continuous improvement, PI planning and other Lean-Agile practices.
•    Develop reporting for SVS Lean-Agile activities using strategic tooling and embedding it in SVS ways of operating.

•    Experience within Financial services within IT department or IT consultancy company (Extensive)
•    Previous experience of working & servicing globally distributed teams and understanding global issues
•    Strong Stakeholder management / Relationship Management [Mandatory]
•    Experience of Agile delivery methodologies
•    Educated to graduate level (or equivalent level of experience)
•    Ability to build and foster strong relationships with colleagues in IT, Business and Transformation
•    Strong negotiation and influencing skills
•    Ability to work in a complex, matrix organisation with global virtual teams.
•    Experience of project management processes 
•    Highly organised individual
•    Meticulous attention to detail
•    Change agent and evidence of process improvement in previous roles
•    Strong communicator – able to express ideas via various communication channels
•    Strong Relationship Management
•    Ability to investigate items in detail
•    Ability to step back and look to improve processes and efficiency

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=60ce20691ba69010280dc9df1d4bcb56

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited Xian Branch***