HSBC Group

Business: Enterprise Technology L3

Open Positions: 1

Recruiter Name: Judy M J LIN

Location: GZ

What you’ll do:

• The primary responsibility of the INCIDENT COMMANDER is to take the Operational lead on LEDGER Incidents primarily across the ASIA timezone
• Help coordinate and oversee critical LEDGER deployments across key Finance periods + SSP for example
• Build strong relationships with the Finance Service Resilience team to ensure we are complying to Best Practice and Controls
• Build strong relationships with the LEDGER POD Leads + Principal Engineer to integrate practices and processes across the VSATT
• Drive workstreams on TRCB (Technology Risk Control Board) to ensure LEDGERS applications come into compliance and remain in compliance
• Help Develop and build a strong and robust Change Management framework that meets all controls requirements and matches the needs of the global VSATT
• Overseeing effectiveness of controls to ensure compliance with HSBC Service Management and Infrastructure Build policies and standards of the services owned
• Ensuring an effective engagement process is in place that is demonstrably adding value to all target stakeholders of the services owned

• Good understanding of the FTP application
• Excellent problem management and incident management skills
• Excellent stakeholder management skills
• Excellent communication skills and team player
• Knowledge and experience on Mainframe, Open platform (e.g. Unix) and Database.
• Business knowledge of accounting (Ledger) and financial reporting

Link to Candidate User Guide:

https://hsbchrdirect.service-now.com/esc?id=kb_article&table=kb_knowledge&sysparm_article=KB0184596&sys_kb_id=712b5f041b1f82908d3a0fe7ec4bcbd6&searchTerm=IJP

You’ll achieve more at HSBC

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Software Development (GuangDong) Limited***