HSBC Group

Business: Global Transformation
Open positions: 1
Recruiter Name :  Lampson Liang

Why join us?

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.
Wealth & Personal Banking serves more than 50 million customers worldwide with a complete range of Wealth & Personal Banking services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.
We are currently seeking a high caliber professional to join our team as Business Associate QA & Testing Analyst.

What you'll do:

1. Responsible for Business Testing with the local countries for changes to the digital channels in public website, Internet Banking, Share dealing, and Mobile
2. To ensure these meet customer expectations both internal and external, ensuring defects are identified and tracked before release
3. Undertake test preparation for a variety of projects resource estimating, planning, scoping, identifying data and environment requirements.
4. Write and review range of testing documentation.
5. Coordinate testing tasks for specific projects, progress issues and escalate where necessary
6. Plan and support validation activity for live releases of new services.
7. Work collaboratively with software delivery and change delivery, Marketing and operational areas
8. Adoption and use of testing standards and processes
9. Chair and/or attend project update meetings, deliver project updates and escalate any known issues and concerns
10. Adherence to mandatory objectives
11. Alignment of activity to departmental governance

1. Excellent knowledge and experience of the testing process
2. Strong awareness of digital channels and customer expectations
3. A strong team player who is highly collaborative recognizing their specialized role in the department and acknowledging other areas and individuals roles and responsibilities.
4. Good communication skills, both written and verbal, to explain complex issues
5. Good decision making skills to be able to evaluate importance of defects found during testing, based on impact
6. Enthusiastic and self-motivated
7. Innovative having the ability to approach things differently or do different things to deliver goals
8. Ability to influence and challenge to ensure that customer needs are represented
9. English Fluent, Cantonese. 

Link to Candidate User Guide: 
https://hsbchrdirect.service-now.com/hrsp?id=kb_article&sys_id=60ce20691ba69010280dc9df1d4bcb56 

You’ll achieve more at HSBC 
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.