HSBC Group

The key accountability of this role is to formulate the development, maintenance and launch of new channels, propositions and functionalities which may include mobile or internet channels. These channels may be for retail, business or commercial customers.

The role holders will have some or all of these responsibilities:

• Contributing to resource budgets and plans and formulating the development, maintenance and launch of new channels

• Supporting the positioning of the HSBC offering competitively, drive commercialisation as required

• Co-ordinating with other businesses and functions for new channel rollouts

• Supporting channel compliance with technology and legal regulation

• Participating in User Acceptance Testing and implementation for tools, systems and interfaces

• Contributing to the channel functionality of new or existing digital capabilities

• Gathering and reviewing client and business requirements for continuous improvement of digital channels

• Focusing on one or more digital products, platforms or channels

• May be in direct contact with customers or via Business Development colleagues

·       Cash Management Business knowledge and experience.

·       Experienced in defining and delivering strategic solutions.

·       Able to establish credibility and rapport across teams and with stakeholders.

·       Comfortable in leadership roles that are highly visible.  Good communicator.

·       Experienced in working with Financial Institution and Corporate customers.

·       A self-starter, very highly motivated, who can work in a senior position with a small team of direct reports.

·       Excellent networking, influencing and stakeholder management skills.

·       Experience with project work, transformation activities and change management methodologies,

·       Experience of working in a matrix environment, across multiple regions.

·       Good attention to detail and conscientious.

·       Graduate desirable.

·       Strong knowledge of GPS and products

·       Good level of English for medium to advanced understanding and communication

“At HSBC we expect our people to treat each other with dignity and respect, creating an inclusive culture that promotes equal opportunities. Our values define who we are as an organization and what sets us apart, we value difference, we move forward together, we take responsibility for our actions, we use good judgment, we do the right thing and we make things happen.”

“At HSBC we are oriented to guarantee gender equality and constant training for our employees as well as the protection of their labor and social rights.”