HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department: - WSIT Global Payment Solutions

In this role, you will:

The role holder may be located in a variety of areas of HSBC, they may be located in projects as well as in established BAU teams. It is possible that the candidate may support multiple projects simultaneously across products & regions.

The purpose of the role is to drive e2e requirements for payments projects / initiatives, being hand on and write user stories based on Business requirements – and to produce high quality analysis and Agile design artefacts, and  provide/support solution delivery team with deep business insight, all enabled by appropriate tools and aligned to Dev Ops working. 

The IT Business Analyst is expected to work embedded within a wider solutions team, engineering team, architects, testers, products owners and GPS business throughout the project lifecycle; from project initiation and inception through elaboration and construction, regularly handling multiple tasks and activities. 

• Payments Industry & Agile experience are essential. Domestic payments product (RTP, ACH etc) knowledge is must
• Management of the Business analyst team iwhen assigned). Highly skilled on Jira / Confluence – designer level (rather than user level)
• Write Users stories and Contribute  to Scrum activities (sprint planning, sprint ceremonies, retrospectives, stand-ups). Coordinate Jira reporting with Development and DevOps leads for epics/stories/tasks
• Capturing, analysing and documenting of business process (including IT processes) and convert them into user stories. Designing of solutions or change interventions
• Managing the tracking and documenting progress and managing status reporting. Implementing solutions and provide support to the technical team
• Ensure the solutions provided are aligned with bank’s standards and future state. Present to various review forums and seek the design approvals. Define the most appropriate analysis approach to a problem/opportunity and collaborate with multi skilled team to achieve the required goal.
• Produce Component level flows in the form of Swimlane to define the sequence of payment processing. Translate the requirements into Functional User story , ensuring Acceptance criteria is correctly defined.
• Working closely with solution delivery and production support team to ensure all new software is well understood and readily supported. Contribute in drafting test scenarios & support test automations. Review Test Cases and test Results to ensure requirements are being met. 

To be successful in this role, you should meet the following requirements:

• Past working experience in a relevant role, i.e. IT Business Analyst or Business Consultant
• Payment’s domain experience and clearing scheme experience
  
• Excellent written and spoken communication skills (in English); an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
  
• Highly analytical with excellent attention to deliver the high quality products 
  
• Strong interpersonal skills and ability to both lead and contribute within a team
  
• Understanding and awareness of the key activities required for all phases of the project life-cycle
  
• Knowledge of the project collaboration tools like Confluence and Jira 
  
• Hand on , Key SME being able to write functional user stories and bring BA and tech together

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India