HSBC Group

For any UK based employees wanting to apply for this role please do not apply via this page, instead use this linkhttps://apply.careers.hsbc.com/job-invite/4528/?isInternalUser=true  which will take you to our new platform.

Any non-UK residents please continue with your application via this page.

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

Global Payments Solutions is made up of almost 10,000 people, across more than 60 countries. The business is uniquely positioned to help clients make payments across borders, across currencies and regulations, quickly and cost effectively with dedicated in country and regional support. Our expertise in this area is repeatedly recognised by the industry’s most prominent publications and associations with numerous global, regional and country awards.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

We are currently seeking an experienced individual to join this team in the role of Cash and Cards Consultant.

In this role, you will:

• Proactively lead research into external markets and competitors to identify and share ways to differentiate and deliver value to our customers in line with HSBC strategy
• Promote the most appropriate and sustainable solution for our customers 
• Deepen customer insight by gathering information from many sources and uses it to shape HSBC’s approach to our customers
• Take responsibility for ensuring that cross-border referrals and/or international solutions are successfully concluded and the requirements of internationally focused customers are met by collaborating with others to resolve complex issues, and by sharing best practice with others
• Focus on building a network across the bank and knows who to go to (either in country or overseas) in order to gain help, advice and knowledge regarding processes and procedures to ensure we meet customers’ expectations
• Show insight and judgement in their ability to identify, target and influence long-term opportunities, new customers and/or key decision makers and builds plans to enable delivery against customer requirements
• Use detailed understanding of products and services to identify and/or create complex solutions to meet customer’s needs. 
• Use a selection of sales techniques to identify, counter and resolve objections and uses a range of influencing skills in order to achieve closure of the deal and achieve personal targets, whilst knowing when to compromise to gain the most equitable solution without damaging future relationships
• Manage, track and close complex or large sales that may cover multiple products/services within agreed timescales, using judgment to know when to influence key decision makers to achieve timely closure of deals
• Analyse and interpret the changing external regulatory framework for their business segment
• Analyse, understand, interprets and communicates what is happening in the marketplace across their customers and business segments

To be successful in this role you should meet the following requirements:

• GPS experience / knowledge
• Corporate Payment Card knowledge / understanding
• Corporate sales and relationship management experience 
• Knows and understands the local and/or international financial services industry in commercial, socio-economic and political terms
• Proven ability in identifying and meeting customer needs through matching a broad range of products and services

The base location for this role is Leicester or Birmingham. This is a hybrid role with a requirement to be in the office at least three times per week.

If you are an HSBC Contractor and wish to apply to this role, click here: https://performancemanager.successfactors.eu/sf/jobreqpvt?jobId=4528&company=hsbcholdin&st=157E72D4886F880515D2B4E6CD20449FCE5A152C

Continue to grow with our internal opportunities.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. Our recruitment processes are accessible to everyone - no matter their gender, ethnicity, disability, religion, sexual orientation, or age.

We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse.

If you’d like to apply for one of our roles and need adjustments made, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com
Telephone: +44 207 832 8500

You can find out more about the recruitment journey and what to expect by viewing our Recruitment Process FAQs in HR Direct and by clicking here (only available via internal access).