HSBC Group

Through our internal Talent Management and succession planning process, we have a strong candidate identified for this position.  However, if you feel you have the right skills and experience for this role and would like to be considered, we encourage you to apply and your application will be fairly assessed in the selection process.

Managing director band

Some careers grow faster than others.

If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC.

HSBC Corporate and Institutional Banking (CIB) is a markets-led, financing-focused business that provides investment and financial solutions. Within CIB, Securities Services provides robust and reliable solutions that help clients mitigate risk and enhance their business performance. Working with institutional investors, banks, insurance companies, governments, and multinational corporations, this team covers fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services. 

We are currently seeking a high calibre professional to join our team as a Chief Operating Officer Securities Services, Asia and Middle East.

Role purpose

The COO is responsible for running the SSv business in Asia and MENA in an efficient manner whilst also maintaining control of the cost base. 

They are required to partner with MSS Operations, lead and deliver strategic initiatives for the business, manage the change delivery portfolio for SSv, drive the Ways of Working programme and own the People Experience agenda.

The COO is accountable for the Chief Control Office who work alongside the whole SSv business to maintain a strong control environment, ensuring all risks are understood, monitored and reported to manage within appetite.

A COO that fulfils this purpose will allow SSv to deliver first class service and outcomes to our clients base. 

Role Outcomes

• A well understood and clearly defined risk and control framework for the business
• Effective governance structures and processes achieved across the business globally
• A capable forward looking COO leadership team with capabilities and experience that transcend the needs of the business
• Overall cost control management for Asia and MENA
• Ability to successfully lead and deliver a diverse set of global strategic initiatives.  Often delivering through indirect reports
• Oversee front-to-back processes, ensuring continuous improvement, risk mitigation, and service-level excellence
• A forward looking strategic agenda that drives and challenges for changes in working practices and supports the development, wellbeing and retention of our staff
• A market leading Network Management function that is able to protect that bank from being exposed to risks arising from our agent network whilst also driving cost efficiency

Leadership Capabilities

Drives Future Focused Strategy

• Sees beyond the ‘day to day’ work; taking a broad strategic view of the business
• Demonstrates news ways of thinking to improve performance
• Recognised as a change champion; leads others through change with energy and enthusiasm
• Identifies opportunities to implement scalable solutions that improve revenue, efficiency and/or client experience

Executes for Results

• Not afraid to have difficult conversations to improve efficiency or create growth
• Drives quick decisions based on available data and input

Balances Growth & Risk

• Critically and logically evaluates the costs, risks and benefits of alternatives before making balanced decisions and/or recommendations
• Works collaboratively across functional/business/geographic boundaries, sharing ideas and resources to mutual advantage

Inspires & Role Models

• Inspires and motivates others within the business to achieve their goals and objectives
• Communicates with impact, clarity and fact
• Continually develops their personal capability

Builds Diverse Teams

• Maintains a working environment that encourages collaboration & teamwork
• Actively develops others
• Make conscious decisions around diversity within their team and values inclusion

Technical Capabilities

• Securities Services business/product knowledge
• Financial and accounting acumen
• Ability to identify, manage and mitigate risk effectively
• Excellent leader who exhibits robust judgement, decision making and is resilient to change
• Strong problem solving capability, able to multi-task well under pressure and times of ambiguity. Organised with systemic approach to programme execution
• Practical experience of major business transformation activities

Requirements

• Proven track record of implementing global change programmes
• Proven ability to articulate complex issues concisely and in clear language.
• Deep understanding of HSBC structures, processes and objectives, especially in the risk environment
• Proven abilities in managing and coordinating globally dispersed teams
• COO or Risk and Control management experience within a securities services environment would be an advantage