Job description
Business: DBS
Open positions: 17
Role Title: Customer Service Executive - Wholesale Banking Operations, GSC's
Global Career Band: 8
Location: Hyderabad
Recruiter Name : Chiransha Gupta
Why join us?
- Wholesale Client & Account Servicing supports a number of different areas for GBM and CMB customers – Account Opening, Account Servicing and Account Closing activities.
- The teams who support Wholesale clients play an important role in supporting customers at different stages of their lifecycle with HSBC. Teams work closely with business partners and transformation colleagues to improve the efficiency of processes, in order to make banking faster and easier for customers, and simpler for colleagues. By doing this, the team helps reduce the total cost of operations and enhance the overall customer experience.
- We are currently seeking an ambitious individual to join this team in the role of Customer Service Executive - Wholesale Banking Operations, GSC
What you’ll do:
- Ensure quality and productivity standards are maintained.
- Ability to learn and implement the process updates or changes quickly and accurately.
- Ability to understand and interpret numeric data.
- Ability to multitask.
- support achievement of team objectives.
- Participate in development of cohesive teams.
- Foster development of co-workers.
- Contribute to the creation of a supportive work environment driven by people centric values.
- Build professional relationships with colleagues in other areas.
Requirements
What you will need to succeed in the role:
- Graduate in commerce. Higher qualification not a bar provided aspirations are commensurate with the position.
- 18 + months in current role (For existing HDPI employees)
- Strong MS Office Skills (Excel, PowerPoint, Word)
- Excellent written and verbal communication skills
- Displays ownership and accountability while dealing with accounts and ensures the right outcome is achieved in the agreed timelines.
- Quick learner and adapts easily to ever changing environment.
- Flexible to work in shifts.
What additional skills will be good to have?
Proficient knowledge in Microsoft Excel & Word
Link to Candidate User Guide:
You’ll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
***Issued By HSBC Electronic Data Processing (India) Private LTD***
Nom du recruteur
Chiransha Gupta
E-mail du recruteur
chiransha.gupta@hsbc.co.in