HSBC Group

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

Department: -Cybersecurity L3

In this role, you will:

• Serve as Security Engineer supporting technical operations for critical cybersecurity technologies.
• Provide end to end administration and production support for cybersecurity tools under Endpoint security, Data Security, Network security, Application Security and SIEM/SOAR.
• Analyze, investigate, remediate cybersecurity application incidents in operational/production environment.
• Automate repeated and operational tasks through programming (Perl, Python, PHP, Bash, or PowerShell) or other interfaces.
• Setup monitoring and event management for cyber security products to help manage availability, reliability, and performance.
• Perform cybersecurity application installation, upgrades, product hygiene and maintenance.
• Operate in accordance with ITIL processes such as Change Management process, Incident Management and Problem Management
• Lead product support transitions on both technical and process front.
• Identify operational gaps and drive continual service improvement plans for existing processes.
• Build tool knowledgebase and establish/enhance Standard Operation Procedures (SOP)
• Work with minimal supervision and conduct activities as a collaborative partner to Cyber Security as well as other lines of business (LOBs)
• Develop and produce operational metrics such as Change success rate, tool uptime report, Incident ticket volume etc.
• The role demands weekend support on rotation

To be successful in this role, you should meet the following requirements:

• Relevant experience in tool administration and support of at least 2 + tools in one or more areas is MUST
  • Endpoint security (CrowdStrike or any EDR solution) 
  • Network security (ISE/NAC solutions, Network segmentation, Web proxy solutions)
  • Application security (Nessus/Tenable, Container/Docker security.)
  • Data Security (Industry leading DLP technology such as Symantec DLP)
  • SIEM/SOAR (Splunk ES, Splunk SOAR)
• Familiarity with Unix & Windows operating system is a MUST.
• Experience working on Amazon web services (Compute, Storage and Networking) is nice to have.
• Experience with any one of the script languages such as Perl/PowerShell/Python is desired.
• Must possess clear oral and written communication skills and be able to clearly articulate complex concepts to broader audience.
• Excellent analytical and problem-solving skills – ability to get to the root of the problem, assess impact, and develop a resolution plan quickly, leveraging all available resources, is essential.
• Must take ownership of tasks and demonstrate high degree of responsibility to ensure completion

Candidate User Guide - India HTC - IND HSDI : IJP candidate user guide (service-now.com)

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India