HSBC Group

Role Purpose

To lead the Global Banking franchise in Taiwan, managing the business and overseeing growth in HSBC’s relationships with clients. This includes responsibility over corporate and institutional clients doing business with HSBC in Taiwan as well as Debt Capital Markets and Issuer Services product businesses in Taiwan.

People responsibility: Y

Report to: Head of GB, Asia-Pacific ; CEO Taiwan

Responsibilities and Accountability

1. Accountability for setting the strategy for the Global Banking business in Taiwan including key initiatives to achieve financial targets whilst managing Risk, Balance Sheet, Liquidity and other considerations.
2. Responsible for driving the commercial outcomes for the Global Banking business including working across a range of groups including coverage and product bankers to achieve revenue growth, enhanced relationship returns and client wallet share gains.
3. The role will involve direct client engagement with some of the firms largest and most commercially significant client relationships across corporate and institutional clients; institutional client experience would be a plus
4. Driving the regional account management strategy for key Multinational relationships based in Taiwan
5. Responsible for shaping and leading cross line of business collaboration initiatives
6. Be an effective leader of teams within Global Banking as well as represent the business in broader engagement with both internal and external stakeholders, working in close collaboration with Taiwan country EXCO
7. As a people leader, the role holder will be responsible for all aspects of people engagement and resource management and will oversee a team of 30 coverage, product and middle office bankers. Key accountabilities will include setting performance standards and overseeing the overall performance management and rewards process as well as developing and implementing appropriate talent management and succession planning strategies.
8. Overseeing all aspects of customer experience and ensuring HSBC delivers appropriate products and services which meet and exceed customer needs as well as deliver fair outcomes.
9. Oversee the management and governance of all risks across the business and holding accountability for compliance with local requirements as well as acting as a representative for the business during engagement with regulators.