Job Advert Details
Why join us? (Overview of Dept./Function)
- Third Party Management (TPM) is the process of identification, assessment, remediation, and ongoing management of the risk HSBC is exposed to when buying goods or services from a third party. This is an essential part of our business because it.
- Ensures we comply to our regulatory obligations.
- Protects HSBC’s brand, values, and reputation.
- Enables us to meet our business needs and support critical business services.
- Reduces the risk of doing business with third parties.
- Supports our policies and provides a consistent approach across the bank.
- We are building a Delivery Hub within Global Operations, to service HSBC and ensure that all activities required to fulfil our TPM obligations are completed in a standardized, accurate, timely and compliant manner.
The Opportunity: (Brief Overview of the Role)
- Third Party Management (TPM) is the process of identification, assessment, remediation, and ongoing management of the risk HSBC is exposed to when buying goods or services from a third party. This is an essential part of our business because it.
- Ensures we comply to our regulatory obligations.
- Protects HSBC’s brand, values, and reputation.
- Enables us to meet our business needs and support critical business services.
- Reduces the risk of doing business with third parties.
- Supports our policies and provides a consistent approach across the bank.
- In H2 2021, the Global Third-Party Management (GTPM) Hub was launched to support Third Party Engagement Managers (TPEMs) across HSBC with third party risk management activities.
- The next step in the evolution of the current support model is for the GTPM Hub to provide a Managed Service by taking on additional responsibility for risk management activities, including the execution of control tasks.
- This is a key role in the function that will be or become expert in third party management and will be integral to the success of the function through mentoring, leadership, relationship management, portfolio management and process improvement.
What you’ll do: (List out Key Responsibilities)
The AVP - TPRM Case Manager to:
- Manage a portfolio of third-party engagements (focused more on complex engagements and material engagements), completing the risk assessment and associated due diligence on behalf of the business, utilising HSBC’s risk management tool Archer and any other internal systems.
- Support the Hub and in particular the TPRM Case Managers globally to execute the process through mentoring, training, handling queries, sharing best practice, insight, and support.
- The single point of contact for the business and SME in specific parts of the GTPM Hub process globally (e.g., complex control tasks, risk domains etc.) building a strong collaborative relationship and proactively managing the end-to-end engagement, ensuring that actions are completed in a timely manner.
- Build an understanding of the engagement, the service and the risks associated to the business and the category of spend.
- Engage (as required) all necessary internal and external stakeholders in both 1LOD and 2LOD and manage and enhance a material relationship for the GTPM Hub (e.g. GB/GF, Region, Market, Risk domain).
- Contribute to design and process improvements by providing feedback and suggestions as well as lead initiatives through project involvement, change embedding, training requirements.
- Document a summary view of the activities performed on behalf of the business and observations / residual risks associated to the third party so that the business can make an informed decision against their risk appetite.
- Ensure that the Business operate in line with the required frameworks, the prevailing regulatory and industry standards and HSBC’s Policies & FIMs.
- Act as a trusted partner, ensuring the business feel supported, building trust and credibility in the Hub by acting with integrity and professionalism in day-to-day engagements.
- Escalate any issues in a timely manner to HUB Site Lead or Subject Matter Expert and provide support to the Team Leads/Site Leads. Actively review process to identify MSII and other issues.
- Maintaining and observing HSBC internal control standards, as well as timely implementation of internal and external audit points, audit review and e2e root cause together with issues raised by external authorities.
- Engage in complex cases with TPRM Case Managers and resolve any issues or disputes with TPEM and TPROs
- Be in support to Site Lead with updates on process challenges and improvement opportunities.
- Share knowledge and best practice with the TPRM Case Managers & team.
- Maintain strong relationships with nominated markets and GB/GFs.
Leadership & Teamwork
- Mentor, train and support the TPRM Case Managers
- Lead and work on global projects
- Works collaboratively and communicates persuasively, emphasising teamwork, diversity, and knowledge-sharing.
- Promotes professional behaviour amongst the team to align with HSBC values.
- Work with peers in all Hubs locations to ensure consistency and to promote a continuous improvement environment.
- Ensures the appropriate trainings are completed to be proficient in the role.
- Continuously engage in additional trainings to build on the knowledge and skill
Information
What you will need to succeed in the role: (Minimum Qualification and Skills Required)
- Experience within a risk management role, preferably within third party management. Financial services experience or at a regulatory agency or major consulting firm is desirable.
- Experience of managing a complex portfolio of work
- A good understanding and experience of the Global Businesses and Global Functions within a Bank, the regulatory environment within the region and knowledge of third-party risk
- Demonstrable examples of teamwork and collaboration with internal and external customers
- Attention to detail and proactive awareness of internal and external policies.
- Prior quality assurance or audit experience in the context of procurement or supplier relationships would be beneficial.
- Strong problem-solving skills and ability mentor & coach team members.
- Experience of managing simple projects to time and quality
- Have excellent communication, coaching and influencing skills with peers, subordinates, and suppliers.
- Excellent written and verbal communication skills and proficient in MS tools
- A thorough understanding of 3 or more Risk Domains is desirable (providing support and guidance to business functions);
- Resilience Risk (Buildings, Business Continuity, Information & Cyber, Physical Security, Transaction Processing)
- People Risk,
- Legal Risk,
- Financial Crime and Fraud Risk (Anti-Bribery & Corruption), Anti Money Laundering, Sanctions, Internal Fraud)
- Financial Reporting and Tax Risk,
- Regulatory Compliance Risk,
- Strategic (Reputational) Risk,
- Model Risk
- Prior experience in using/handling the Archer Third Party Risk Management Tool.
- What additional skills will be good to have? (List out good to have skills and certifications)
- Academic qualification: bachelor’s degree or demonstration of relevant industry experience
- GTPM Hub will support global businesses and functions, hence, the ability to converse fluently in more than 1 language is desirable.
- Experience of Centre’s of Excellence or Global Service Centres in the context of large global organizations
Want to Apply?
- All applicants must have successfully completed their probation period
- All applicants must have a minimum performance rating of Good and behavior rating of Good in the last year end appraisal
- All applicants should have served at least 18 months in their current functional role and department
- Applicant should inform their Line Manager prior to applying
- Application form should be submitted on CareerLink along with their updated CV
- All the completed applications should be submitted on CareerLink by 11:59 PM on the closing date
- Applicant should not been previously declined for the same position within the last 6 months on the date of submission of their application & the time of selection.
- Applicant should not been on ANY form of Corrective Action within the last 6 months from the date of application
- Right to work is required. Local employment rulings and restrictions will apply.
- Applicants who meet the required minimum score at the interview may be placed in a pipeline for a period of 3 months to fill any vacancies which may arise for the same position during the immediate 3 months from the IJP closure date. The final decision to place an individual in the pipeline rest with the business head concerned
- Applications of candidates who do not adhere to guidelines during any technical assessment that is conducted as part of the selection process will be disqualified and not progressed thereon.
Nom du recruteur
Bathiya Jayathilake
E-mail du recruteur
bathiya.jayathilake@hsbc.com.lk