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Some careers shine brighter than others.
If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity
This GCB5 role leads the engagement and communications agenda for the Poland Technology Centre, shaping how we connect colleagues to our strategy, culture and outcomes. You’ll define and deliver an integrated plan spanning engagement, employer value proposition (EVP), internal and external events, and multi-channel communications—modernising delivery through responsible AI-assisted communication approaches.
Although you won’t have direct reports, you’ll operate with significant influence across a matrix: partnering with senior leaders, Technology Functions, HR, Recruitment, Legal, Procurement and global engagement, communication and branding teams to bring the GCIO pillars to life locally, strengthen our talent brand, and help the centre deliver at pace. A key part of the role is also planning and driving visits of internal stakeholders to the Poland Technology Centre, ensuring these engagements create meaningful outcomes for both visiting leaders and local teams. This role is hybrid, minimum of 6 days per month in our office in Krakow.

What you’ll do
    • Own the Technology Centre engagement strategy and annual plan (audiences, objectives, channel mix, cadence, measurement).
    • Advise senior leaders on engagement moments (strategy updates, change, delivery milestones), providing narratives, talking points and Q&A materials.
    • Build two-way engagement mechanisms, translate insights into actions, and track impact.
    • Establish clear KPIs (reach, participation, sentiment, action completion) and communicate progress transparently.
    • Develop and maintain a distinctive EVP for the Poland Technology Centre in partnership with HR, Recruitment and Technology leadership.
    • Translate EVP into consistent messaging across key touchpoints: recruitment campaigns, onboarding, colleague storytelling, leadership comms and external presence.
    • Design and run a structured internal stakeholder visit programme for the Poland Technology Centre (e.g., GCIO/Technology leadership, business CIOs, function heads, global programme leaders).
    • Design and run a structured internal stakeholder visit programme for the Poland Technology Centre (e.g., GCIO/Technology leadership, business CIOs, function heads, global programme leaders).

What you need to have to succeed in this role
    • Significant experience in engagement and communications within a complex, matrix organisation (technology and/or regulated environment preferred).
    • Demonstrated ability to create and execute a communications/engagement strategy with measurable outcomes.
    • Strong executive communications experience: advising senior leaders and producing high-impact written and presentation materials.
    • Proven experience leading end-to-end internal events and managing external-facing engagements.
    • Proven experience planning and delivering senior internal stakeholder visits (site visits, leadership immersions, showcases), including agenda design, executive-ready materials, and action follow-through.
    • Practical experience improving communications ways of working (tooling, process, governance); AI-assisted comms experience is a strong advantage.
    • Excellent writing, editing and storytelling—able to simplify complex technology topics without losing accuracy.
    • Fluent English required; Polish strongly preferred.

What we offer
The pay range for this role is 14025 PLN - 21000 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

    • Additional bonuses for recognition awards
    • Multisport card
    • Private medical care
    • Life insurance
    • One-time reimbursement of home office set-up (up to 800 PLN)
    • Cafeteria platform
    • Employee assistance program
    • Additional contributions to PPK scheme
    • Corporate parties & events
    • CSR initiatives
    • Nursery and kindergarten discounts
    • Financial support with trainings and education
    • Social fund
    • Flexible working hours
    • Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:
    • Online behavioural test (for external candidates only)
    • Telephone screen (for external candidates only)
    • Job interview with the hiring manager

We are looking to hire as soon as possible so don’t wait and apply now!
You'll achieve more when you join HSBC.

We thank all interested candidates for their applications. We reserve the right to contact only selected candidates.

In case you would like to resign from participation in recruitment process or withdraw previously sent to us application, please email us at: krakow.recruitment@hsbc.com
Nom du recruteur
Ilenia Guglielmucci
E-mail du recruteur
ilenia.guglielmucci@hsbc.com
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